My first scratch...

martybrisbania · **June 27, 2012, 06:54:53**

Hi guys,

Yesterday I picked up my i30 from the dealership (yes, it's a great car!), today I noticed a scratch on the dash. It's minuscule, I know, but it just doesn't feel right given that it's not my fault and the car is brand new. What do you reckon? Would this be a legitimate warranty issue or rather a matter of "get over it mate"? Don't wanna behave like a nitpicker! :-)

Cheers,
Marty

Shambles · **Reply #1: June 27, 2012, 08:00:12**

If you noticed it and felt the need to post it here, then it obviously bothers you (it would bother me too on a 24 hour old car) so give the 'ship a bell and say it's ruined your whole week.

You can be sure your eyes will forever be drawn to that spot, tho they may claim it wasn't like that when it had its PDI

Doggie 1 · **Reply #2: June 27, 2012, 09:22:29**

Worth asking the question but don't let it spoil the ownership experience.
If your car has a scratch it just means it must have had an itch first

I've been doing things to my daughters car today and my goodness, it must have had a lot of itches.
I'm surprised it doesn't have a rash. Scratches all over it.

Phil №❶ · **Reply #3: June 27, 2012, 11:12:30**

It is very frustrating I know in such a young vehicle, but there's a danger in becoming OCD about thing like this. It's a physical, mechanical device and nothing you do will keep it in pristine condition. The interior plastics are not very scratch friendly and it has been a bone of contention on this site. Foot scuffs etc do show and they are hard to remove. I have been using the minor marks to adjust my inflexibility to these things and learn acceptance. It helps me to be a happier person. However, I would also point out that there are some members who have the ability to detail their cars to showroom condition, their cars look immaculate but how do they stay happy, when the car inevitably gets dirty or scratched.

Dazzler · **Reply #4: June 27, 2012, 11:30:09**

Hi Marty,

I would feel the same as you but Phil is right you do have to try and put it in perspective ...

I'm sure there would be some kind of polish or "stick" that would get rid of that or mask it.. but...

(a) you shouldn't have to fix it and..

(b) you would have to be careful to not make it worse...

eye30 · **Reply #5: June 27, 2012, 12:12:06**

could it be masked out with a bit of polish or whatever they use?

Martin88 · **Reply #6: June 27, 2012, 15:46:18**

Try a small bit of g3 polish however you shouldnt have to, speak to the dealer first.

martybrisbania · **Reply #7: June 28, 2012, 02:22:05**

Thanks guys! I think I'll just ask but well, it's not the end of the world... :-)

Attached a pic of my new vehicle.

Surferdude · **Reply #8: June 28, 2012, 03:02:50**

Looks great. Nice colour, especially in that lighting.

martybrisbania · **Reply #9: June 28, 2012, 06:59:34**

Update: dealer said it could impossibly be their fault but offered to replace it without charging labour. Would be approximately 60 dollar out of pocket. Still a lot of money for a scratch of not even one centimetre.

Doggie 1 · **Reply #10: June 28, 2012, 07:05:02**

- they denied responsibility

Up to you but I don't think I'd be paying them $60 for it.

Phil №❶ · **Reply #11: June 28, 2012, 08:14:37**

It will be swapped from another vehicle of course & they hope no one notices. The $60 is the labour charge IMO.

Shambles · **Reply #12: June 28, 2012, 08:23:41**

Probably a factory scuff - no wonder they deny responsibility (wouldn't you?) but pity they didn't spot it during PDI, unless they did and decided it wasn't worth bothering about.

TazManiac · **Reply #13: June 28, 2012, 09:17:48**

It is unfortunate that it is there but I'm sure you will love the car anyway and before long there will be others anyway.

Just enjoy the car in my opinion.

Dazzler · **Reply #14: June 28, 2012, 12:10:54**

Quote from: martybrisbania on June 28, 2012, 02:22:05

Thanks guys! I think I'll just ask but well, it's not the end of the world... :-)

Attached a pic of my new vehicle.

Very nice.. certainly looks up to scratch

eye30 · **Reply #15: June 28, 2012, 14:35:46**

Only think for it.............

Get rid and buy a new car

martybrisbania · **Reply #16: June 28, 2012, 23:08:13**

Lol, great idea! But what about the resale value? Might have dropped significantly with a scratch like this...

eye30 · **Reply #17: June 29, 2012, 16:33:00**

Quote from: martybrisbania on June 28, 2012, 23:08:13

Lol, great idea! But what about the resale value? Might have dropped significantly with a scratch like this...

Put a matching one on the other side and you can say they are dealer add ons

Dazzler · **Reply #18: June 29, 2012, 22:16:14**

Quote from: eye30 on June 29, 2012, 16:33:00

Quote from: martybrisbania on June 28, 2012, 23:08:13
Lol, great idea! But what about the resale value? Might have dropped significantly with a scratch like this...

Put a matching one on the other side and you can say they are dealer add ons

Hey that is funny

Have you had a few to drink Lester ?

martybrisbania · **Reply #19: June 30, 2012, 02:24:34**

Lol!

eye30 · **Reply #20: June 30, 2012, 15:43:11**

Quote from: Dazzler on June 29, 2012, 22:16:14

Quote from: eye30 on June 29, 2012, 16:33:00
Quote from: martybrisbania on June 28, 2012, 23:08:13
Lol, great idea! But what about the resale value? Might have dropped significantly with a scratch like this...

Put a matching one on the other side and you can say they are dealer add ons

Hey that is funny Have you had a few to drink Lester ?

hic ............... I'll have another in there please.............. hic