[Cluster2]

Hi,

I'm trying to identify this part on my i30 GD4.  It's the bit of plastic trim in front of the left side mirror.  What is it called?  I want to order one and replace my existing trim.  Hopefully it's not too hard to do.

The story:

A few weeks ago I had a minor accident and the left rear quarter panel and bumper needed some work.  I went to the insurance company approved repairer and they did a good job of repairing the dent, but created a lot more damage:

- Paint spray on left windows, headlights, grill, fog lights.
- Scratched paint on the back and front of car.
- Over sprayed paint above the left mirror.

They tried to fix a tiny amount of paint on the trim by... sand papering large parts of trim.  They've removed the usual rough texture on it and made it smooth, plus put scratch marks all over it.  This is the second time the car has been back to the same repairer and I honestly don't want to give it to them a third time.  They WILL damage something else on the car.

The paint has been poorly applied above the mirror (they sprayed the whole left side of car it seems) and has bubbles and weird imperfections in it, but I don't want the 'repairer' to further damage my car.

[CraigB]

Not sure of the part name though a quick phone call to Hyundai service should be able to answer it for you.

I'd personally let the insurance company know about the poor job their repairer has done and you'd like them to rectify it via a new repairer for lack of confidence in the original and attempted fix.

[asathorny]

Appears to be some sort of rear quarter light.  Follow CraigB's advice to be sure though 

[Shambles]

Appears to be some sort of rear quarter light.

Nah

plastic trim in front of the left side mirror.

I'd get some plastic healing compound and smooth it out myself.

http://www.meguiars.com/en/automotive/products/g12310-plastx-clear-plastic-cleaner-polish/#SkJva7lRMrfy6ZEs.97

[CraigB]

I'd get some plastic healing compound and smooth it out myself.

That's Headlight restoration compound, don't think it'd be good for black plastics
Meguiar's : Home

[Cluster2]

I'd get some plastic healing compound and smooth it out myself.

I don't think it can be restored as the rough texture of the original piece has been crudely damaged.  I can rub it all smooth, but then it looks different to the mirror plastic next to it.

I don't know what to do at the moment.  There's some crudely sprayed paint near the part too, but unless you look closely you don't see it.  I don't like being without a car and don't know if this type of repair is standard in the industry, and I'd look like an extremely fussy customer.  Is it standard for crash repairers in Australia to do a 'good enough, let's see if the customer notices' type of job?  This has been only my second crash repairer experience and both times the companies tried to do the minimum job possible.  The first repairer in 2005 even tried to hand back a car with crash damage on the boot.

What annoyed me about this repairer is there's additional paint damage on the front bumper from the first repair attempt.  They must have caused it as the damage wasn't there on the morning I handed the car to them.  To fix this they've used one of those cheap paint pens and crudely filled in the chips.  The colour of the pen doesn't really match the bodywork either.  How hard is it to colour match to stark white?

[CraigB]

Who's the insurer so I know not to ever use them

[Cluster2]

Who's the insurer so I know not to ever use them

Well, to be fair I haven't contacted the insurer about this mini fiasco yet, so I haven't given them a chance to rectify it.  I have only gone back to the repair workshop once.  The insurer is SGIC and the repairer is one of their approved workshops.  I had no choice in the matter.

[cleid]

What a nightmare.

[Phil №❶]

Get a replacement from a wrecker

[Cluster2]

Get a replacement from a wrecker

That may be the easiest option instead of messing about with yet another repairer and writing to the insurer.  But I need to know what the part is called.  I would need to see if a GD3 part will fit, as there aren't too many wrecked GD4 i30s around here.  I might drive around to the local Hyundai dealer tomorrow and see if I can source it from them, or at least know what it's called.

[CraigB]

All GD models use the same part.

[tw2005]

 GARNISH ASSY-DELTA LH

As for part numbers  I see 86180A5000 for plain black


 and 86180A5100 has a chromed edge





$6 USD + postage from KORAPS in Korea if you don't mind waiting.

Personally I'd be going back to the insurer if you have issues.

Approved  just means convenient not  always best job. Probably over spray all over and on the glasswork too I bet?

[Cluster2]

GARNISH ASSY-DELTA LH

As for part numbers  I see 86180A5000 for plain black

Thank you!  Exactly what I need.  I'm still considering my options.

Approved  just means convenient not  always best job. Probably over spray all over and on the glasswork too I bet?

Yes, there was spray on the front, especially one of the headlights.  It had an uneven grey shade all over it.  The repairer must have no quality control at all as it was so obvious to see.

The side windows actually had sticky tape marks visible where the paint was sprayed.  At least that has all been cleaned up now.

The only issue remaining is the garnish and the fact that just above the garnish I can see where they didn't quite finish spraying the vehicle.  If you look closely you can see that the car has been resprayed, which may raise alarm bells when I sell this car.

[eye30]

Let insurance company know of issues and instruct them to sort it out.

Raise a formal complaint otherwise in a few months/years you will regret not doing so especially when you come to resell.....

[elantraelite]

Hassle the insurance company. Our GD2 got side swiped and I had the car back at the repairer 4 times before we were happy with the car

Sent from my SM-G900I using Tapatalk

[Cluster2]

I will go back to the crash repairer tomorrow and see what they say.  Oh, they'll be ever so pleased to see me    Today the receptionist even said 'they've been out there all day really going over the car in detail to make sure everything is right'.  Well, sand papering plastic trim and rubbing some of the paint they sprayed on is a bit too much 'detail' for me.

[tw2005]

There's nothing I could say to make the situation better but sounds like  a crap job all over and you'd have to wonder how it will go with age.

Bubbles and imperfections, whole side sprayed and it's a solid colour?

Don't know the insurer but generally you have a choice of repairer, may mean getting extra quotes but if they dictate must be one of their approved shops then maybe time to find a better company, problem is you don't find out how good they are until you need them.

SGIC page 4 of the PDS says Choice of repairer, Lifetime guarantee on repairs

http://www.sgic.com.au/car-policy


I had a major issue with one of mine some years ago, shonky shops, under quote the job, get it, then put in a variation to do extra blending work which put it back to the cost of someone who quoted properly. Then used the completely wrong color mix ( pearlescent colour) the assessor I discovered was an ex employee, then had 6 PPG guys(supposedly reps) standover me pick my car to shreds and then say the colour was a match.

Anyway, I was moving interstate, told my insurer it was a mess, they agree to look at it at one of their assessment centres, and luckily after some time one of there experts who was a TAFE teacher said it was not right, took it back to his shop. There he had GLASURIT paint chips (cards) and confirmed 100% they had used the wrong variant as there were two shades.

End result was a perfect match after a total redo of the job.

Sorry for the rant but sometimes you have to fight really hard even when you know you're right.

[Cluster2]

There's nothing I could say to make the situation better but sounds like  a crap job all over and you'd have to wonder how it will go with age.

Bubbles and imperfections, whole side sprayed and it's a solid colour?

Plain white, and it looks like they've resprayed the entire left side of the car.  The crash damage was only right next to the rear bumper but I guess they needed to do the whole thing otherwise it's possible to pick the difference between original and new paint.

The imperfections are on the A-pillar on the bottom bend near the black trim.  You have to look closely to find them.  I don't know whether I'm being too fussy or not, but when you can see a difference in areas they've painted (one is great, another isn't) it does raise questions.

The problem now is the garnish, and I think they've damaged the paint through their over zealous attempts to  scrub away over spray on the plastic.  Is it possible to fix one small area of paint without having to respray the entire side?

Don't know the insurer but generally you have a choice of repairer, may mean getting extra quotes but if they dictate must be one of their approved shops then maybe time to find a better company, problem is you don't find out how good they are until you need them.

Yes, that's the problem.  I can't say how good a repairer is until they've done the repair.  Catch 22.  My previous repair on a Mitsubishi was with AAMI at an AAMI approved place that specialised in Mitsubishis.  Had to visit them 6 times to get work fixed. 

[tw2005]

I will go back to the crash repairer tomorrow and see what they say.  Oh, they'll be ever so pleased to see me    Today the receptionist even said 'they've been out there all day really going over the car in detail to make sure everything is right'.  Well, sand papering plastic trim and rubbing some of the paint they sprayed on is a bit too much 'detail' for me.

I think you've tried this already, you really should advise the insurance company. They picked them,they certify them as "Approved" , they pay them, and they back the lifetime guarantee. You pay the insurance company. Let them deal with it.

[tw2005]

There's nothing I could say to make the situation better but sounds like  a crap job all over and you'd have to wonder how it will go with age.

Bubbles and imperfections, whole side sprayed and it's a solid colour?

Plain white, and it looks like they've resprayed the entire left side of the car.  The crash damage was only right next to the rear bumper but I guess they needed to do the whole thing otherwise it's possible to pick the difference between original and new paint.

The imperfections are on the A-pillar on the bottom bend near the black trim.  You have to look closely to find them.  I don't know whether I'm being too fussy or not, but when you can see a difference in areas they've painted (one is great, another isn't) it does raise questions.

The problem now is the garnish, and I think they've damaged the paint through their over zealous attempts to  scrub away over spray on the plastic.  Is it possible to fix one small area of paint without having to respray the entire side?

Don't know the insurer but generally you have a choice of repairer, may mean getting extra quotes but if they dictate must be one of their approved shops then maybe time to find a better company, problem is you don't find out how good they are until you need them.

Yes, that's the problem.  I can't say how good a repairer is until they've done the repair.  Catch 22.  My previous repair on a Mitsubishi was with AAMI at an AAMI approved place that specialised in Mitsubishis.  Had to visit them 6 times to get work fixed.

Interesting, mine was AAMI and it was a mitsubishi Magna, LOL. Maybe I'm a fuss pot too.

[Doggie 1]

A search on this forum would locate a past fight I had with AAMI.
They were terrible to deal with when a claim was made and only a complaint to the Financial Ombudsman sorted it out.
In my favour.

[Dazzler]

Sorry, can't help with identifying the part but that is a terrible story! I'd be devastated! 

[Cluster2]

I have just visited the repairer again and they have agreed to replace the garnish and 'touch up' the paint.  I honestly have shivers down my spine when they say they'll touch up the paint, as it's likely they'll just dab it with a $2 touch up pen and make it look worse.  Is it possible to respray a part of a panel without making the new paint mismatch what they painted last week?

The repairer said they're very busy and indeed they are.  The entire parking area for cars to repair was empty yesterday.  It's full today.  It appears to me they have far too much work and rush everything, therefore don't take any care at all to do a good job.

The survey form from SGIC has just been emailed to me.  I'll fill that in accurately after everything is finished.

[rustynutz]

The entire parking area for cars to repair was empty yesterday.  It's full today.

Probably all unhappy customers returning their vehicles to be redone!   

[Cluster2]

The fun never ends with this repairer.  I went to refill the car today and noticed five sand grain sized lumps of paint near the filler cap.  This is an area of the car they repainted as part of the original repair, but oddly I didn't notice the imperfections until today.  Sigh.  Depending on angle of sunlight it's already possible to see a bit of extra paint pooling underneath the bodywork crease that runs from the door to underneath the taillights.  It's not a problem now, but if they repaint again this area will thicken again with paint.

[Cluster2]

After receiving my frank survey return, the insurance company has become involved and offered to send their representative to the repairer the next time I drop off my car for another repair.  I am waiting for a phone call for when that can be arranged.  It's good to see an insurance company pay attention to surveys and try to push things along to a successful outcome.

The insurance agent who called me asked about the poor quality repair and steps taken so far to rectify it.  He was confused when I said an attempt to repair the front of the car wasn't wholly successful, and more damage was caused again.  The original crash damage was at the rear so he asked what the repairer was tinkering with on the front.

I should have paid more attention to the bodywork rather than just the headlights/trim that were sprayed on a paint mist.  Yesterday I ran my fingers along the bonnet and front bumper and noticed there's a rough texture on the paint in some places.  A closer look with light at the right angle reveals quite a lot of paint mist sprayed over the clear coat.  Another thing for the repairer to rectify.