[the donn]

hi guys . my head unit came up with this error screen about a week ago //  "start exe. has encountered an error and must shut down".   But I can't get it to shut down or reset.! have tried various on of sequences, removed and replaced the fuse, push and hold reset button so far nothing will clear the error screen.. only the reverse camera is working , if anyone has a solution that would be fantastic . otherwise looks like I'll be looking for suggestions for an after market GPS unit.   , thanks guys   :

[CraigB]

You could try disconnecting the negative battery lead for 30 minutes, that will also reset your trip/mileage settings but it's the best way to reset the vehicle.

[The Gonz]

'Start.exe' sounds like it runs on something like WindowsCE. If the battery reset doesn't work, try powering it up with your laptop connected into the USB.

[the donn]

thanks I thought of doing that but I don't have a reset code for the head unit ,so was leaving it for a last resort ,looks like its time ,thanks again for your help I let you know how it goes on the weekend

[CraigB]

I don't have a reset code for the head unit

Australian GD models don't require a code.

[the donn]

great no code required, :that's a bonus   

[the donn]

well that didn't work so I guess it,s about time to give up   could I ask, did I post my original question in the correct area/board ? I was hoping this was a common problem and that there  would be more solutions .. thank you very much for your input ,,cheers ,Donn.

[The Gonz]

There are areas perhaps more suited to this type of problem such as ELECTRICAL | ELECTRONIC | AUDIO, but new posts are just as visible regardless of where they're posted. It's not a common problem at all from what I've seen on the forum. You could try your dealer for any insight or even source a 2nd hand head unit for changeover or parts.