Hatch release

eye30 · **March 13, 2018, 17:12:09**

Noticed the pad which protects the hatch release button has crumbled.

Has anyone else had this issue?

Looking at it the "rubber" bit that you press in has dried out and the constant pressing has caused the "rubber" to crumble.

Looked to see if it is a cap that pulls off but doesn't want to budge.

So it seems that it is a moulded unit which fits into the body work.

Does anyone have:
1. A detail schematic view of the tailgate set up so i can see how ìt fits together
2. Part number

Photo for reference

Dazzler · **Reply #1: March 13, 2018, 19:11:23**

Is yours out of warranty yet? How old and what mileage, just out of interest. I get the impression it will be low for age.

tw2005 · **Reply #2: March 13, 2018, 19:16:12**

Quote from: eye30 on March 13, 2018, 17:12:09

Noticed the pad which protects the hatch release button has crumbled.

Has anyone else had this issue?

Looking at it the "rubber" bit that you press in has dried out and the constant pressing has caused the "rubber" to crumble.

Looked to see if it is a cap that pulls off but doesn't want to budge.

So it seems that it is a moulded unit which fits into the body work.

Does anyone have:
1. A detail schematic view of the tailgate set up so i can see how ìt fits together
2. Part number

Photo for reference

Nice photo. Some model info probably helps though, not FD series so I;m guessing GD

81260A5000

81757A5000

81230A6000

eye30 · **Reply #3: March 13, 2018, 21:01:24**

Quote from: Dazzler on March 13, 2018, 19:11:23

Is yours out of warranty yet? How old and what mileage, just out of interest. I get the impression it will be low for age.

Yes out of warranty, 6 years in may.

Mileage...... 22000.

Average 4,000 per year now

eye30 · **Reply #4: March 13, 2018, 21:06:10**

Quote from: tw2005 on March 13, 2018, 19:16:12

Quote from: eye30 on March 13, 2018, 17:12:09
Noticed the pad which protects the hatch release button has crumbled.

Has anyone else had this issue?

Looking at it the "rubber" bit that you press in has dried out and the constant pressing has caused the "rubber" to crumble.

Looked to see if it is a cap that pulls off but doesn't want to budge.

So it seems that it is a moulded unit which fits into the body work.

Does anyone have:
1. A detail schematic view of the tailgate set up so i can see how ìt fits together
2. Part number

Photo for reference

Nice photo. Some model info probably helps though, not FD series so I;m guessing GD

81260A5000

81757A5000

81230A6000

GD model.

Thanks for pics.

Looks like the release is 1 unit so unable to buy cover on own.

Will check out a few scrapies first before i contact dealer.

Due service in may so if i don't get part in meantime will see if they will do me a deal as i'm a repeat customer.

tw2005 · **Reply #5: March 14, 2018, 08:26:50**

$7 USD part at Koraps + freight. Cheap enough if you are really concerned

eye30 · **Reply #6: March 14, 2018, 10:34:30**

Quote from: tw2005 on March 14, 2018, 08:26:50

$7 USD part at Koraps + freight. Cheap enough if you are really concerned

Cheers,

Had a look this morning and it seems as if it just pulls/prisses out as no obvious screws unless you have to remove the panel.

Is that correct or do you know whether the panel needs to be removed?

tw2005 · **Reply #7: March 14, 2018, 15:50:22**

Quote from: eye30 on March 14, 2018, 10:34:30

Quote from: tw2005 on March 14, 2018, 08:26:50
$7 USD part at Koraps + freight. Cheap enough if you are really concerned

Cheers,

Had a look this morning and it seems as if it just pulls/prisses out as no obvious screws unless you have to remove the panel.

Is that correct or do you know whether the panel needs to be removed?

That's what I see looking at the pictures and all I can say really

AlanHo · **Reply #8: March 14, 2018, 18:12:37**

Can you not simply take a sheet of soft plastic or rubber - cut it to shape and stick it over the existing rubber using 3M double back tape around the periphery.

eye30 · **Reply #9: March 14, 2018, 19:02:55**

Earlier i had time to kill so looked again at it.

The black cover prissed off and within it the white plunger came away.

It left the unit in the frame but looks as if it will come out with a small screwdriver on each side pressing in a flexi type fitting.

Looking at the unit there is a printed circuit with a small plunger which activates the lock.

So it would appear that the cover can be replaced BUT i bet that is not possible based on previous comments re parts.

I'll look at doing something alan suggest but first there is a scrapie near by who allow you to look around for parts then they remove for you, health & safety......., i could just "feel" for the part and remove..........

aanastasiou4 · **Reply #10: March 15, 2018, 05:38:22**

I had that problem to! I just replaced the switch.

Sent from my iPhone using Tapatalk

eye30 · **Reply #11: March 15, 2018, 12:58:36**

Quote from: aanastasiou4 on March 15, 2018, 05:38:22

I had that problem to! I just replaced the switch.

Sent from my iPhone using Tapatalk

Did you do it yourself or was it under warranty?

If yourself did the unit just come out by pressing in the flexi type fittings either side or did you have to remove the panel?.

I've taken 2 photo's this morning of the units bits and bobs plus the 1 i took the other day..

aanastasiou4 · **Reply #12: March 15, 2018, 16:24:15**

The car was out of warranty. I did it myself. Yes, you just push the 2 tabs!

Sent from my iPhone using Tapatalk

eye30 · **Reply #13: March 15, 2018, 17:31:44**

Been to dealers and I can not buy just the cover.

Have to buy whole unit for £48.00!!!!

Been to 6 scrapies and only 1 had an i30gd BUT guess what............the tailgate was missing!.

Emailed ceo hy uk to ask if cover can be obtained as a single item.

Dazzler · **Reply #14: March 15, 2018, 20:30:37**

Quote from: eye30 on March 15, 2018, 17:31:44

Been to dealers and I can not buy just the cover.

Have to buy whole unit for £48.00!!!!

Been to 6 scrapies and only 1 had an i30gd BUT guess what............the tailgate was missing!.

Emailed ceo hy uk to ask if cover can be obtained as a single item.

Why don't you just do what "Big Al" suggested??

tw2005 · **Reply #15: March 16, 2018, 07:14:30**

Quote from: eye30 on March 15, 2018, 17:31:44

Been to dealers and I can not buy just the cover.

Have to buy whole unit for £48.00!!!!

Been to 6 scrapies and only 1 had an i30gd BUT guess what............the tailgate was missing!.

Emailed ceo hy uk to ask if cover can be obtained as a single item.

What a revelation.

It's a 5 pound item on Koraps, let the fingers do the work and submit a warehousing request.

The similar item for a FD which is no smaller is showing about 6 pounds for freight to the UK, Small Air.

That's 11GBP. If I'm reading correctly items under 15GBP have no VAT or Import Duty.

And , delivered to your door I presume.

How much time and fuel was consumed over the 7 visits?

Dazzler · **Reply #16: March 16, 2018, 07:59:19**

Quote from: tw2005 on March 16, 2018, 07:14:30

Quote from: eye30 on March 15, 2018, 17:31:44
Been to dealers and I can not buy just the cover.

Have to buy whole unit for £48.00!!!!

Been to 6 scrapies and only 1 had an i30gd BUT guess what............the tailgate was missing!.

Emailed ceo hy uk to ask if cover can be obtained as a single item.

What a revelation.

It's a 5 pound item on Koraps, let the fingers do the work and submit a warehousing request.

The similar item for a FD which is no smaller is showing about 6 pounds for freight to the UK, Small Air.

That's 11GBP. If I'm reading correctly items under 15GBP have no VAT or Import Duty.

And , delivered to your door I presume.

How much time and fuel was consumed over the 7 visits?

eye30 · **Reply #17: March 16, 2018, 08:36:00**

Quote from: tw2005 on March 16, 2018, 07:14:30

How much time and fuel was consumed over the 7 visits?

No additional fuel as i was out and route took me past the dealer

scrapies on route and all practically next to each other.

Dazzler · **Reply #18: March 16, 2018, 08:39:26**

Quote from: eye30 on March 16, 2018, 08:36:00

Quote from: tw2005 on March 16, 2018, 07:14:30
How much time and fuel was consumed over the 7 visits?

No additional fuel as i was out and route took me past the dealer

scrapies on route and all practically next to each other.

Gee, must be a scrapy area!

Shambles · **Reply #19: March 16, 2018, 09:03:48**

Quote from: eye30

scrapies on route and all practically next to each other.

Quote from: Dazzler

Gee, must be a scrapy area!

It's Liverpool - home of car theftery

Tips to Avoid a Break in and Having Your Car Stolen in Liverpool

Dazzler · **Reply #20: March 16, 2018, 10:02:40**

Quote from: Shambles on March 16, 2018, 09:03:48

Quote from: eye30
scrapies on route and all practically next to each other.

Quote from: Dazzler
Gee, must be a scrapy area!

It's Liverpool - home of car theftery

Tips to Avoid a Break in and Having Your Car Stolen in Liverpool

They forgot number 6 (move to somewhere decent)

eye30 · **Reply #21: March 16, 2018, 17:44:32**

Quote from: eye30 on March 15, 2018, 17:31:44

Been to dealers and I can not buy just the cover.

Have to buy whole unit for £48.00!!!!

Been to 6 scrapies and only 1 had an i30gd BUT guess what............the tailgate was missing!.

Emailed ceo hy uk to ask if cover can be obtained as a single item.

Received a rely to my email from the Executive team:

Thank you for your recent email to Tony Whitehorn, CEO and President of Hyundai Motor UK.

We have contacted our Technical department regarding the tailgate release pad and i am sorry to confirm that this is only available as a complete unit and not sold separate.

===============/=========
Well i'm not shelling out £48 as all i require is the cover which would probably be say a few ££££.

Looks like i'll be doing a cut and paste type job along the lines suggested by allanho..

I might reply asking how many units have been replaced due to the cover only requiring renewal and why the powers to be back at hy hq have not set the cover as a replacement item.

tw2005 · **Reply #22: March 16, 2018, 17:59:22**

Quote from: eye30 on March 16, 2018, 17:44:32

Quote from: eye30 on March 15, 2018, 17:31:44
Been to dealers and I can not buy just the cover.

Have to buy whole unit for £48.00!!!!

Been to 6 scrapies and only 1 had an i30gd BUT guess what............the tailgate was missing!.

Emailed ceo hy uk to ask if cover can be obtained as a single item.

Received a rely to my email from the Executive team:

Thank you for your recent email to Tony Whitehorn, CEO and President of Hyundai Motor UK.

We have contacted our Technical department regarding the tailgate release pad and i am sorry to confirm that this is only available as a complete unit and not sold separate.

===============/=========
Well i'm not shelling out £48 as all i require is the cover which would probably be say a few ££££.

Looks like i'll be doing a cut and paste type job along the lines suggested by allanho..

I might reply asking how many units have been replaced due to the cover only requiring renewal and why the powers to be back at hy hq have not set the cover as a replacement item.

eye30 · **Reply #23: April 09, 2018, 16:21:41**

Well i must say a big thank you to hy uk.

I sent an email and the initial reply was that i would have to buy the complete unit at £48 as the pad is not a available on its own.

I sent a return email asking if they would be willing on my behalf to contact the supplier to source the pad as a stand alone as to pay for the complete unit when all i require is the pad was a bit steep, plus i felt as not 6 years old and the only means of accessing the boot it should last at least the life of the car.

I got a reply thanking me for my feedback and as goodwill to replace foc as the pad is not available as a single item.

So done today.

I know customer are quick to complain about poor service but slow to praise.

This is my praise for hy uk who replaced a part out of warranty.
Thank you.....

Shambles · **Reply #24: April 09, 2018, 16:25:53**

Nice. Did the dealer fit it?

eye30 · **Reply #25: April 09, 2018, 16:28:24**

Quote from: Shambles on April 09, 2018, 16:25:53

Nice. Did the dealer fit it?

Yes.

No charge for fitting either.

Took 15 mins in total.

AlanHo · **Reply #26: April 09, 2018, 17:09:18**

While you are deservedly on a roll - get them to send you a new latch - it looks scratched...

eye30 · **Reply #27: April 09, 2018, 18:36:12**

Quote from: AlanHo on April 09, 2018, 17:09:18

While you are deservedly on a roll - get them to send you a new latch - it looks scratched...

Gergi30 · **Reply #28: March 08, 2019, 12:37:42**

Hello!

Is there any video or description how to replace the rear hatch release rubber?

Thank you in advance!

Kind regards,
Gergo

eye30 · **Reply #29: March 08, 2019, 19:58:21**

Quote from: Gergi30 on March 08, 2019, 12:37:42

Hello!

Is there any video or description how to replace the rear hatch release rubber?

Thank you in advance!

Kind regards,
Gergo

Do you mean the rubber that protects the switch you place fingers on to open?
See photo in post #24

If so, it just pulls off as held in place by slightly raised lug.