Post by: Footski on February 02, 2018, 21:42:01
Unless someone out ther knows differently.
Post by: The Gonz on February 02, 2018, 21:50:00
Some of our new model owners will be along soon to confirm, but I would insist that this is not the intended design. :goodjob:
Post by: tw2005 on February 02, 2018, 21:50:40
I recently discovered on my 8 month old I30 that when using the key to lock the doors it only locks the drivers door. Assuming a faulty central locking mechanism, I took it in for warranty repair, only to be told that this is how all i30's work. The mechanics were baffled and replaced the mechanism to no avail. They checked online and came up with nothing. Checking other new i30's they found they all works the same way. Obviously a design flaw in the new model I am told, but people need to be aware. If your remote key fails, you have no way to secure the car manually.DO these have the lock all button inside the drivers door? Maybe push that and then lock drivers with key.
Unless someone out ther knows differently.
weird setup though. Not knowing the new model surprised it's not keyless
Post by: Footski on February 02, 2018, 21:56:00
As for locking from inside, yes this works but as son as you open the drivers door to get out it unlocks all the doors. We have tried everything we can think of.
Post by: Footski on February 02, 2018, 21:57:46
Me extraña un montón, Malagueño.Malaga is still a wonderful place. After 19 years here we still love it.
Post by: The Gonz on February 02, 2018, 22:04:05
I have family in Córdoba and the wife has them in Terrassa. I understand your pleasure at living there. Just last November I spent 2 weeks in Madrid teaching our next batch of military Embassy staff Spanish. The exchange rate coupled with Spain's CPI convinced us it would be a smart move to make the country our second home. :victory:
:welcome: to the forum, by the way.
Post by: tw2005 on February 02, 2018, 22:10:01
Post by: Footski on February 02, 2018, 22:11:11
Still, we wouldn't be anywhere else.
Post by: Footski on February 02, 2018, 22:13:25
SO if the remote fails, whats' the backup start procedure? Fob against the start button? Maybe they expect you'll be rushing down to get it fixed? Any info in the user manualNo start button in my model. A key in the ignition job, so failure not a problem. The manual. Simply states that the key used in the drivers door will open and lock ALL doors. Of course this is not the case and the other doors do not have a key receiver.
Post by: The Gonz on February 02, 2018, 22:18:07
Post by: tw2005 on February 02, 2018, 22:33:31
Ok, so when I said keyless I meant no key to start.SO if the remote fails, whats' the backup start procedure? Fob against the start button? Maybe they expect you'll be rushing down to get it fixed? Any info in the user manualNo start button in my model. A key in the ignition job, so failure not a problem. The manual. Simply states that the key used in the drivers door will open and lock ALL doors. Of course this is not the case and the other doors do not have a key receiver.
Yeah that sounds like a stuff up. I expect we'll read more with a recall or fix of some sort. Manual states the function and that's not normal to me. Maybe it's a firmware or programming issue within the Body Control module.
Post by: Hati on February 03, 2018, 01:36:30
DO these have the lock all button inside the drivers door?
On the PD the switch is in the middle of the console under the screen.
Post by: Joewong on February 03, 2018, 02:37:00
Post by: Joewong on February 03, 2018, 02:38:07
Post by: tw2005 on February 03, 2018, 02:38:57
(https://i.ytimg.com/vi/3mZV7MWAY0s/hqdefault.jpg)
Post by: The Gonz on February 03, 2018, 03:05:46
Post by: Joewong on February 03, 2018, 04:06:57
Post by: Footski on February 03, 2018, 07:26:24
Yes I have just tried it with my Active PD model. When locking manually with the car key, only the driver's door is locked. All other doors remained unlocked. Obviously a design flaw. Need to bring it up to Hyundai Australia. Probably through my dealer.Exactly my problem. Glad I brought it to your attention. I will be contacting Hyundai Spain. It really does require a fix from Hyundai.
Model names vary, depending on country. Here in Spain, mine is the Klasse.
Post by: NayuluTjuta on February 03, 2018, 07:34:18
We all need to alert Hyundai in our respective country to this issue.
Bob
Post by: tw2005 on February 03, 2018, 08:50:24
:lol:
@The Gonz Relatives of yours or creditors?
Post by: The Gonz on February 03, 2018, 09:01:26
Post by: Joewong on February 03, 2018, 09:07:29
Post by: Footski on February 03, 2018, 09:25:08
I think we will have to wait and see what Our relative Hyundai top dogs say......Interesting if annoying.
Post by: Dazzler on February 03, 2018, 11:31:06
Reminds me of a character from Red Dwarf.. :lol:
I have a PD SR so I will follow this with interest.
Looks like we've got plenty of ammunition /information to approach Hyundai with. :cool:
Post by: Footski on February 03, 2018, 12:03:49
A pleasure to be here.
Post by: eye30 on February 03, 2018, 21:12:33
Is the alarm activated even though all door not locked?
Post by: Footski on February 03, 2018, 21:20:40
Insurance may be void if car stolen or theft from car and it came to insurers notice the car not secure.No it is not. Using the key to lock the doors leaves the alarm off. This is for occasions like car ferries when car alarms must not be set.
Is the alarm activated even though all door not locked?
Post by: Hati on February 03, 2018, 21:22:48
I don't really see the big issue here or a design flaw as such. The only problem would be a depleted car battery that cannot run the door activators, so the central locking button would not work either.
Post by: Footski on February 03, 2018, 21:49:18
So why can you not lock the doors from the inside first using the central locking button on the dash, open the driver's door, get out of the car, then lock the driver's door back with the key. I tested it on my PD and it works. The alarm (immobiliser) also seems to come on after the timer expires as the LED on the top of the dash starts blinking.I do not know what a PD model is, but using the internal locking button is cancelled upon opening the drivers door. Please believe me. Hyundai mechanics have been all over it and it is a design fault.
I don't really see the big issue here or a design flaw as such. The only problem would be a depleted car battery that cannot run the door activators, so the central locking button would not work either.
As previously stated, if you park in an area where remotes are not permitted or you want to use a car ferry, it is a problem. If your remote fails, the key will not secure your vehicle, leaving you in a very insecure position. It may be that models vary somewhat from country to country.
Post by: The Gonz on February 03, 2018, 21:55:52
I do not know what a PD model is
FD
GD
PD
Post by: Footski on February 03, 2018, 21:58:11
Post by: Hati on February 03, 2018, 22:18:10
I do not know what a PD model is, but using the internal locking button is cancelled upon opening the drivers door.
That does not happen on my car. Checked it. I can't remember what the settings are for locking though.
Quote
Please believe me. Hyundai mechanics have been all over it and it is a design fault.
It is not hard to miss something, by you or the mechanics. I've done it many times, I'm sure most people have. The point is that more eyes see more. Oh, as for Hyundai mechanics... The ones employed over here in the dealerships are not rocket scientists. There are many smart ones but a large percentage are not. Much more likely your car ends up with one that is either dumb or simply doesn't care enough to look into it.
Quote
As previously stated, if you park in an area where remotes are not permitted or you want to use a car ferry, it is a problem. If your remote fails, the key will not secure your vehicle, leaving you in a very insecure position. It may be that models vary somewhat from country to country.
That is entirely possible, I know over here Hyundai Australia basically puts the order in to the factory of what models they want and at what kind of spec level. However central locking is standard across all the models here, even on the newly introduced "poverty level" Go :link: Hyundai i30 Specifications - Hyundai Australia (http://www.hyundai.com.au/cars/small-cars/i30/specifications) so I would expect the central locking to function the same everywhere. I am however happy to admit to be wrong if you happen to have a fundamentally different central locking system over there.
Post by: Footski on February 03, 2018, 22:23:15
Post by: Hati on February 03, 2018, 22:35:02
Maybe you are one of the lucky ones, but if when you try to lock your car with the manual key and it only locks the drivers door, then your car is faulty, like most of the others. Let's not argue about other things. I posted this thread to pass on information which is accurate.
Yes, the PD only locks the drivers door with the key, but using the central locking button in the car, you can first lock ALL doors, exit the car via the driver's door, then lock the now unlocked driver's door with the key. In the Australian PD i30 models, locking the driver's door with the key does not cancel/open the other doors.
Due to the above fact, it cannot be a design fault, it can only be a region specific shortcoming, possible due to some of the features removed (if any).
I thought the point of a forum is to discuss issues and find a solution or at least an explanation.
You never actually confirmed that you have tried what I described (and tested) in THAT specific order.
1. While in the car, lock the doors with the dash mounted central locking button.
2. Exit car via driver's door, do not touch central locking button.
3. Shut driver's door and lock with key. Make sure you ONLY TURN the key in the lock direction.
Have you done all this?
Post by: Footski on February 03, 2018, 23:03:33
Post by: Hati on February 03, 2018, 23:47:42
For example my manual says that the car should have door lock buttons inside that you supposed to check to make sure the car is locked. The PD doesn't have those buttons, my FD did. An other fact while on manuals, this manual (Australian) does not say anywhere that the mechanical key will lock and unlock ALL doors. Here is what is says:
Quote
If the remote key does not operate normally, you can lock or unlock the door by using the mechanical key. To unfold the key, press the release button then the key will unfold automatically. To fold the key, fold the key manually whilst pressing the release button.
Note "door" not "doors"
Further down in our manual is this bit:
Quote
In case of an emergency
If the power door lock does not operate electrically, the only way to lock the door(s) is with the mechanical key from the outside key hole. Doors without an outside key hole can be locked as follows:
1. Open the door.
2. Insert the key into the emergency door lock hole and turn the key horizontally to lock.
3. Close the door securely.
This may be the key (pun intended) to your problem. Try following what it says above, see if that works. To me it seems like a safety feature so you cannot lock people in the car when the central locking isn't working. After all how many times will you have a dead fob AND a dead car battery at once?
Just to get this right, are you saying that when you try to lock your driver side door with your key inserted in the key hole, the other (previously locked) doors unlock???
Post by: Joewong on February 04, 2018, 00:06:13
Post by: Hati on February 04, 2018, 00:11:17
Post by: Joewong on February 04, 2018, 05:12:08
Yes, I took Hati's instructions and I'm happy to say that it works. The procedure needs to highlight some additional points though.
1. While in the car, with all doors closed, press the central locking button on the dash. The orange indicator should light up.
2. Next, open the driver's door to exit. When the driver's door is open, the central locking indicator will start to blink.
3. Once outside, close the driver's door and use the car key to lock by turning clockwise.
4. All doors will now be locked.
In such a locking scenario, the door wing mirrors do not fold away. They stay where they are.
PD model owners, try this procedure for yourself. Cheers!
Post by: Joewong on February 04, 2018, 05:22:41
I believe that Hyundai should do something, because other PD owners outside this forum may face such a situation and not know how to deal with it.
Post by: NayuluTjuta on February 04, 2018, 06:05:50
Yes, I took Hati's instructions and I'm happy to say that it works. The procedure needs to highlight some additional points though.
1. While in the car, with all doors closed, press the central locking button on the dash. The orange indicator should light up.
2. Next, open the driver's door to exit. When the driver's door is open, the central locking indicator will start to blink.
3. Once outside, close the driver's door and use the car key to lock by turning clockwise.
4. All doors will now be locked.
In such a locking scenario, the door wing mirrors do not fold away. They stay where they are.
PD model owners, try this procedure for yourself. Cheers!
You are indeed correct @Joewong (did I really write that Wong?) :rofl: Apologies for the pun.
Yesterday I didn’t close the drivers door and couldn’t get it to work. Just tried it with all doors closed and everything worked as you’d expect.
If, as others have said, the manual is not clear on how the procedure is carried out, a sticker may need to be produced and placed in the manual.
Bob
Post by: Cookie Thumper on February 04, 2018, 06:18:49
Post by: Hati on February 04, 2018, 06:23:59
is using the 2nd key fob or replacing the battery not an option ?
Can you just read the first post in this thread to see what the fuss is about? The OP was quoting a very specific scenario and calling it a design fault.
Post by: Cookie Thumper on February 04, 2018, 06:27:13
is using the 2nd key fob or replacing the battery not an option ?
Can you just read the first post in this thread to see what the fuss is about? The OP was quoting a very specific scenario and calling it a design fault.
I did and I do not understand the fuss.
Guess ive bigger concerns in life to deal with.
Post by: Joewong on February 04, 2018, 06:52:02
is using the 2nd key fob or replacing the battery not an option ?
You are outside and your remote battery for your key is flat. So you need to go to a shop or shopping centre to get the battery replaced. When you get to the shop, you need to lock the car manually with your car key. However, the car key only locks the driver's doors but not the rest of the doors. So should you leave the car unlocked and get a replacement battery for the remote? Not very safe but you could risk it. On the other hand, you could drive home and get the second key. But that still leaves you with the mystery. How do I manual lock the car!!??
And that is what the gist of the discussion is about. And never having to worry about a flat remote. :cool:
Post by: Cookie Thumper on February 04, 2018, 06:55:51
is using the 2nd key fob or replacing the battery not an option ?
You are outside and your remote battery for your key is flat. So I need to go to a shop or shopping centre to get the battery replaced. When you get to the shop, you need to lock the car manually with your car key. However, the car key only locks the driver's doors but not the rest of the doors. So should you leave the car unlocked and get a replacement battery for the remote? Not very safe but you could risk it. On the other hand, you could drive home and get the second key. But that still leaves you with the mystery. How do I manual lock the car!!??
And that is what the gist of the discussion is about. And never having to worry about a flat remote. :cool:
Fair enough, Ive had flat battery issues with my old car and it was keyless entry and start, I changed the battery at a petrol station.
Post by: Footski on February 04, 2018, 08:19:06
Not strictly accurate. The dealer was calling it a design fault, I simply passed on the information.is using the 2nd key fob or replacing the battery not an option ?
Can you just read the first post in this thread to see what the fuss is about? The OP was quoting a very specific scenario and calling it a design fault.
Post by: Footski on February 04, 2018, 08:30:50
Yes, I took Hati's instructions and I'm happy to say that it works. The procedure needs to highlight some additional points though.
1. While in the car, with all doors closed, press the central locking button on the dash. The orange indicator should light up.
2. Next, open the driver's door to exit. When the driver's door is open, the central locking indicator will start to blink.
3. Once outside, close the driver's door and use the car key to lock by turning clockwise.
4. All doors will now be locked.
Unfortunately this does not work on my car. At no point can I get the central locking indicator to blink. Opening the drivers door opens all the doors.
My model also does not have an emergency locking mechanism on it, so Hati's suggestion regarding turning it and closing the door I should not an option.
This is all very interesting, showing models and instructions vary from country, or continent to continent.
In such a locking scenario, the door wing mirrors do not fold away. They stay where they are.
PD model owners, try this procedure for yourself. Cheers!
Post by: Joewong on February 04, 2018, 09:07:11
Yes, I took Hati's instructions and I'm happy to say that it works. The procedure needs to highlight some additional points though.
1. While in the car, with all doors closed, press the central locking button on the dash. The orange indicator should light up.
2. Next, open the driver's door to exit. When the driver's door is open, the central locking indicator will start to blink.
3. Once outside, close the driver's door and use the car key to lock by turning clockwise.
4. All doors will now be locked.
Unfortunately this does not work on my car. At no point can I get the central locking indicator to blink. Opening the drivers door opens all the doors.
My model also does not have an emergency locking mechanism on it, so Hati's suggestion regarding turning it and closing the door I should not an option.
This is all very interesting, showing models and instructions vary from country, or continent to continent.
In such a locking scenario, the door wing mirrors do not fold away. They stay where they are.
PD model owners, try this procedure for yourself. Cheers!
Sorry to hear that you didn't work for your European model. Ours here is sourced from South Korea. Perhaps you can bring up the procedure with your Hyundai dealer and have them look into it as to why it's works for South Korean models and not for the European models. That could lead Hyundai to do something over there to make it in line with all models worldwide.
Post by: Footski on February 04, 2018, 09:32:17
Thank you all for your responses so far. I have certainly been educated and am ready to do battle, now I have much more information. :goodjob2:
Post by: Hati on February 04, 2018, 21:28:05
Thank you all for your responses so far. I have certainly been educated and am ready to do battle, now I have much more information.
Good luck with that, I hope it gets resolved.
Post by: Joewong on February 06, 2018, 02:22:43
Customer Care (Hyundai Customer Care)
Feb 6, 12:04 PM AEDT
Dear Joseph,
Thank you for contacting Hyundai Customer Care and providing us an opportunity to respond.
Using the key blade in the driver's side door lock will only lock / unlock that door, it will NOT lock / unlock all four doors.
If you need to lock the remaining three doors you'd have to enter the vehicle, press the central locking button on the centre console, and then exit the vehicle from the driver's door, and use the blade and lock the remaining driver's door.
Now all four would be locked.
If you have any other questions please don't hesitate to respond to this email.
Kind regards,
Anton Crump
Senior Customer Care Officer
Hyundai Motor Company Australia
:link: Customer Care Centre (http://customercare.hyundai.com.au)
Phone: 1800 186 306
If I were to follow this, I will be tearing my hair out because it did not mentioned that all doors must be closed before pressing the central lock button. :crazy1:
Post by: Footski on February 06, 2018, 07:12:06
Post by: DeeTee on February 11, 2018, 05:15:57
(https://preview.ibb.co/nMjFt7/Manual_Car_Locking.jpg) (https://ibb.co/jsPFt7)
lossless image hosting (https://imgbb.com/)
Post by: DeeTee on February 11, 2018, 05:23:30
This should be a configurable feature that can be changed via the LCD screen in the "settings" menu.
Once again, let me know if I've missed the crux of this issue :)
(https://preview.ibb.co/kuP9Ln/Changing_Automatic_Door_Unlock_Parameters.jpg) (https://ibb.co/jGpLRS)
Post by: Footski on February 11, 2018, 07:32:38