Author Topic: Auto Link module suddenly stopped working?  (Read 314 times)

0 Members and 1 Guest are viewing this topic.

  • *
  • Posts: 13
  • au Australia
    Melbourne
Auto Link module suddenly stopped working?
« October 19, 2017, 21:09:04 »
re: i30 PD with Auto Link (ODB connected bluetooth module)

Has anybody else's Auto Link suddenly stopped working after 13th October 2017?
Mine was working "fine" up until that date, and since then, no further comms.
When re-connecting to it, the module shows up and is selectable, but once selected, it can't communicate with the car, to read the VIN for example.
Fails bluetooth connectivity test, blue light doesn't illuminate on the module either.


  • MY2018, 2017, PD, Premium, 5 Door Hatch, Diesel 1.6 Turbo, DCT, White

  • *
  • Posts: 6,661
  • au Australia
    Perth
  • 2013 i30 GDi SE 3dr, 1.6 Ltr Petrol, 6 Spd-M
Re: Auto Link module suddenly stopped working?
« Reply #1 : October 19, 2017, 21:50:19 »
Sounds like the module has crapped itself, hopefully itís an item thatís covered by the vehicle warranty  :undecided:

  • *
  • Laughter is the Best Medicine...
  • Posts: 56,235
  • au Australia
    Devonport Tasmania
  • Best Car Forum on the Net
Re: Auto Link module suddenly stopped working?
« Reply #2 : October 19, 2017, 23:06:00 »
Mine still seems to be working but I'm getting some network unstable messages from time to time, which I'm guessing at their end? Maybe they need to upgrade their server to cope with all those now using it? But I realise that's another issue.

Would be super surprised if they didn't just send you another module F.O.C. Hopefully it's not the OBD input socket that's stuffed. That would be a bigger job I'm guessing. :undecided:
  • MY18 PD SR & 2014 1.6 GDi Tourer (Prev had 2008  i30 CRDi & MY11 Petrol CW)

  • *
  • Posts: 69
  • dk Denmark
Re: Auto Link module suddenly stopped working?
« Reply #3 : October 19, 2017, 23:28:36 »
Find a new bluetooth OBD dongle on ebay for 3£ incl P&P & try that with ex. the "Torque"-app. on your Android unit :-)
  • I30, 1.6 CRDI 110 BHP, 2016

  • *
  • Posts: 6,661
  • au Australia
    Perth
  • 2013 i30 GDi SE 3dr, 1.6 Ltr Petrol, 6 Spd-M
Re: Auto Link module suddenly stopped working?
« Reply #4 : October 20, 2017, 01:46:15 »
Find a new bluetooth OBD dongle on ebay for 3£ incl P&P & try that with ex. the "Torque"-app. on your Android unit :-)
I wouldnít bother sourcing another dongle when Hyundai will likely replace the factory one.

  • *
  • Author
  • Posts: 13
  • au Australia
    Melbourne
Re: Auto Link module suddenly stopped working?
« Reply #5 : October 20, 2017, 05:35:12 »
I had considered that maybe a recent update to the app might be what's causing the problem.  Ever since my phone upgraded itself to Android 8.0.0 the GPS tracking feature wasn't tracking "along the road", and instead only seemed to record point of origin and destination, and even that occasionally missed one or both of those data points...
I guessed they may have modified the app-side Bluetooth handling and just messed up.
  • MY2018, 2017, PD, Premium, 5 Door Hatch, Diesel 1.6 Turbo, DCT, White

  • *
  • Laughter is the Best Medicine...
  • Posts: 56,235
  • au Australia
    Devonport Tasmania
  • Best Car Forum on the Net
Re: Auto Link module suddenly stopped working?
« Reply #6 : October 20, 2017, 16:15:27 »
I had considered that maybe a recent update to the app might be what's causing the problem.  Ever since my phone upgraded itself to Android 8.0.0 the GPS tracking feature wasn't tracking "along the road", and instead only seemed to record point of origin and destination, and even that occasionally missed one or both of those data points...
I guessed they may have modified the app-side Bluetooth handling and just messed up.

It's certainly possible. I had something similar happen with Android Auto where it stopped connecting to my phone for about a week and then my phone did another small update to something and the Android Auto is now working again.  :crazy1:
  • MY18 PD SR & 2014 1.6 GDi Tourer (Prev had 2008  i30 CRDi & MY11 Petrol CW)

  • *
  • Posts: 69
  • dk Denmark
Re: Auto Link module suddenly stopped working?
« Reply #7 : October 21, 2017, 03:45:58 »
Sorry, thought it was a standard OBD-dongle you had..But when your saying its a Hyundai-thing...I got no clue about what you guys talk about?  :snigger:
  • I30, 1.6 CRDI 110 BHP, 2016

  • *
  • Laughter is the Best Medicine...
  • Posts: 56,235
  • au Australia
    Devonport Tasmania
  • Best Car Forum on the Net
Re: Auto Link module suddenly stopped working?
« Reply #8 : October 21, 2017, 05:27:37 »
Sorry, thought it was a standard OBD-dongle you had..But when your saying its a Hyundai-thing...I got no clue about what you guys talk about?  :snigger:

Hyundai have recently developed an App called Auto Link. The new Series 3 (PD) i30 comes with a free OBD dongle so they can spy on your driving habits..  :whistler:

Having never had an OBD dongle before not sure how the app compares with "torque" or others, but seems faily basic. Still appreciated the free dongle though.
  • MY18 PD SR & 2014 1.6 GDi Tourer (Prev had 2008  i30 CRDi & MY11 Petrol CW)

 


anything