i30 Owners Club

GENERAL STUFF => GENERAL DISCUSSIONS => Car Related (any make, any model) => Topic started by: I30## on September 21, 2020, 02:28:46

Title: Never Buy a Car from Keema Hyundai Springwood
Post by: I30## on September 21, 2020, 02:28:46
The service is the worst I have ever experienced. We purchased a 2018 model Hyundai I30 and was advised it had the balance of the 5 year factory warranty and the service was up-to-date when I contacted Hyundai customer support to confirm this I was told this vehicle had not been serviced for 2 years so I feel that I have been deceived by Keema Springwood.I have since managed to speak to the Regional Manager Jason Taylor on two occasions to be advised he would get back to me he obviously believes that he is not required as part of his job to have any manners or service as he does not call you back. There are plenty of Hyundai dealers in Qld l just hope that this review prevents someone else being deceived and cheated like I have been. Under no circumstances deal with Keema Hyundai Springwood
Title: Re: Never Buy a Car from Keema Hyundai Springwood
Post by: Dazzler on September 21, 2020, 07:57:30
 :welcome:

Sorry to hear that. They get very mixed reviews on Google (over 300 with an average of 4.1 out of 5) On the face of it that looks pretty good but quite a few recent 1 and 2 star reviews.

 :link: Keema Hyundai Springwood reviews - Google Search (https://www.google.com/search?q=Keema+Hyundai+Springwood+reviews&oq=Keema+Hyundai+Springwood+reviews&aqs=chrome..69i57j0l4.18323j0j15&sourceid=chrome&ie=UTF-8#lrd=0x6b9143be492469f1:0xb304641c37f79fe5)

Wow! They get a caning here!

 :link: Keema Cars, Car Dealers (https://www.wordofmouth.com.au/reviews/keema-cars-springwood)

This one looks too good to be true!

 :link: Keema Cars - Reviews and Opinions (https://socialreviewmanager.com.au/Keema+Cars)

Wow: Hyundai dealers in general don't get a good wrap on my review site of choice!

 :link: ProductReview.com.au (https://www.productreview.com.au/listings/hyundai-dealers?page=5)
Title: Re: Never Buy a Car from Keema Hyundai Springwood
Post by: Surferdude on September 21, 2020, 08:59:02
The original owner/ creator/ MD of Keema is a friend of mine from back in the very early 70s.
He has nothing to do with the company these days so there's no point in my talking to him about it.
There are a couple of others around  which my family members have had dealings with who also wouldn't rate highly in customer satisfaction.
Plus the one, mentioned on here previously which wanted to charge a young lady to flush her power steering fluid.

Having said all that, I suspect there are very few car dealers of any brand which would get high ratings.
Maybe because of poor service and maybe because few people bother with posting goods reports.
Title: Re: Never Buy a Car from Keema Hyundai Springwood
Post by: Shambles on September 21, 2020, 09:04:40

Wow! They get a caning here!

 :link: Keema Cars, Car Dealers (https://www.wordofmouth.com.au/reviews/keema-cars-springwood)


Including 's copy/paste. 
Title: Re: Never Buy a Car from Keema Hyundai Springwood
Post by: Dazzler on September 21, 2020, 13:13:42

Wow! They get a caning here!

 :link: Keema Cars, Car Dealers (https://www.wordofmouth.com.au/reviews/keema-cars-springwood)


Including 's copy/paste.

 :snigger: I didn't spot that!
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