i30 Owners Club

THE GARAGE (SERVICE, MAINTENANCE & REPAIR) => GENERAL => Topic started by: Muzz258 on December 07, 2020, 00:18:38

Title: Hyundai Diagnostic/Scanning Software Review
Post by: Muzz258 on December 07, 2020, 00:18:38
Hi

I have recently purchased some Hyundai diagnostic software for my Foxwell scanner.  Cost US$60.  I already had the Foxwell scanner that cost me US$159 about a year ago.

When I was looking around to see what people are using to scan Hyundai's, I could not find very much information.  So here is a quick review of the software and scanner that I have set up. 

Unfortunately, my Review's PDF file was >200 KB, so I've just copied the text in here.


Review of Foxwell NT530 Scanner with Hyundai Software.

This is a long read and no photos or cartoons, sorry.  If you are after more than a standard OBD2 scanner for your Hyundai, then it’s worth the time to read this article.

I’m the Mr Fixit in the family and get to service and repair all of the cars in the family.  As the family’s fleet of Hyundai i30’s (sensible cars) is growing from 2 to 3, I decided it was time to get a good scanner with the capabilities of reading the fault codes in all modules in the car.  Better to be prepared than to scramble when the car is broken.  I already had the Foxwell NT530 scanner with BMW software to be able to service the family’s BMW fleet (play things).  So, adding the Hyundai software to it was an obvious choice.

This Review will cover:
•   A bit about the Foxwell NT530 scanner
•   A review of the Hyundai software on the scanner
•   Where to buy a Foxwell NT530 scanner
•   How to buy the Hyundai software for the scanner

The Foxwell NT530 Scanner
This scanner is a professional quality, EOBD2 scanner that connects to the OBD2 diagnostics plug, but with a few extra tricks:
•   Standard EOBD2 capability and talks all of the modern EOBD2 protocols.  This will let you talk to the engine computer and in some cases the transmission computer in any modern car.
•   Can be loaded with two manufacturer specific software to allow you to read all modules in any car made by that manufacturer that is OBD2 compliant.
•   It has two-way capability that allows you to active equipment and in some cases code new modules to the car.
•   Talks the old BMW OBD1/ADS protocol, which is why I ended up buying this scanner in the first place.

You can read more about the scanner here.   :link: [US/UK SHIP] FOXWELL NT530 Full Systems Scanner Bidirectional Scan Tool Works on Latest 2019/2020 (https://www.foxwelltool.com/wholesale/latest-nt530-multi-system-scanner-one-free-software-nt520-updated.html)


The Hyundai Software Review.
I am located in New Zealand.  The build spec of our cars is likely to be to the European standard.  The scanner was plugged into the standard OBD2 port under the steering wheel/fuse box area.  The Hyundai diagnostic port under the bonnet/hood was not used.  The software has an auto VIN detect function.  This did not work on the 2012 FD 2.0L petrol or the 2015 GD 1.6L Diesel cars that I tested the software on.  I had to manually type in the full VIN number and the scanner decoded it to give the correct car details.  Everything else worked just fine from here on in.

A “Quick Scan” was done.  This located all modules in the car and reported back on the number of faults recorded in each module.  I could then step through the module list and select the one I wanted to see the details on.  This provided access functions to:
•   Read Codes
•   Clear codes
•   Live Data
•   Active tests
•   Special functions.

I had a play in several modules.  The read codes and clear codes sections were self-explanatory. 

The Live Data section allowed a look at all of the PID’s (analogue) values and the digital values.  You could select your short list and display them.  If a PID was selected, you could look at it on a graph in real time with the engine running.  Either one or several PID’s could be displayed on the same graph.  The only PID’s I could not find, were the short-term and long-term fuel trims for the 2.0L petrol engine.  I went to the EOBD2 section in the scanner and scanned the engine computer.  The fuel trim PID’s were there and worked as expected.  I suspect that they were in the Hyundai software, but with a name I did not recognise.

The Active Tests that are available are module specific.  I was amazed at the list of functions that could be turned on or off in order to test the car.  I didn’t do any active tests during my testing, as I feel you need a bit more knowledge about what you are doing before starting an active test.  I applied the “If it’s not broken, don’t fix it” axiom.  I will explore and learn more about the active tests when the need arises with something broken.

Special Features usually related to work you had to do when you replaced a module.  You could read the VIN from a module and there was usually a function to write a VIN to a module.  The features that were available were module dependant.

Over all I was impressed with the functionality and level of access to the modules in the car.  The scanner was easy to use.  To my knowledge, all modules in the cars were found.  Rather than list them, there were 8 modules found in the FD i30 and 13 modules found in the GD i30.  Far more than you would find with a standard EOBD2 scanner.  I am happy with the Hyundai software and the Foxwell NT530 scanner.


Buying a Foxwell NT530 Scanner
Buy only from the Foxwelltool website or through authorised outlets.  The website usually has special prices listed with free shipping.  The purchase process is easy and shipping is prompt.

Do not buy from E-bay or other unauthorised sites.  There are knock-off versions of the scanner on the market.  These run and work OK.  If you buy one with a car manufacturer’s software on it, it works as expected.  The problem comes if/when you go to register the scanner with Foxwell and download updated or additional software.  As it is a knock-off scanner, you can’t register it and get access to the downloads.  I have seen several threads on BMW forums from people who have unknowingly purchased knock-off Foxwell scanners and had problems.

Once you have purchased the scanner, you register it with Foxwell.  Instructions come with the scanner.  You then download and install a small program called FoxAssist.  FoxAssist is used to keep your software up to date and download any additional scanner software that you purchase.  FoxAssist is easy to use.

Buying the Hyundai Software
It is strongly recommended that you purchase the NT530 scanner with the Hyundai software loaded by the factory.  This link is an example.   :link: [US/UK SHIP] FOXWELL NT530 Full Systems Scanner Bidirectional Scan Tool Works on Latest 2019/2020 (https://www.foxwelltool.com/wholesale/latest-nt530-multi-system-scanner-one-free-software-nt520-updated.html).  You select the Hyundai software from the list of car manufacturers during the purchase process.

If like me, you buy the Hyundai software after you receive the scanner, life gets a little bit difficult. 

First you have to find the Hyundai software on the FoxwellTool website.  Its there but hidden.  They put all car manufacturers software into one listing, but don’t list Hyundai in the front facing listing.   :link: Software authorization service for Foxwell NT510 NT520 NT530 (https://www.foxwelltool.com/wholesale/software-authorization-for-nt520.html)
You have to go into the listing and select the $60 software packs and the Hyundai listing appears in the list of options.  The purchase process is easy and you quickly get the confirmation Email. 

A couple of days later, you’ll get an email updating you on the processing of the purchase.  It will say that it’s a software download process and can you please provide the serial number for your scanner so they can authorise the download.  Sounds easy.  The fine print in the Email tells you that its an automated Email and not to reply to the Email address.  The “contact us” link gives you the same email address as the automated Email.  That’s right, the one where no one is checking the Email replies.  There is a note telling you to go to the Foxwelltool website.  This is the right place, although it took me several days of searching to discover this.  Maybe I’m just old and not smart enough on web sites.  You log into the site with your Foxwell login that you created when you registered your scanner.  Then under the “My Account” link in the top right, you can see your software purchase details.  Under the “Details” link, there is the option to send them a message.  Send them your scanner serial number.  Foxwell then authorise your purchase and the software appears in FoxAssist the next time to connect the scanner for a software update.  The software downloads easily and you can then go off and scan your Hyundai.

If the software authorisation process does not go well.  I have found the people at support@foxwelltech.com to provide excellent and prompt customer service.
Title: Re: Hyundai Diagnostic/Scanning Software Review
Post by: Dazzler on December 07, 2020, 20:31:44
Thanks muzz appreciate your effortss in writing the report and sharing it.  :clapthanks: :hatoff:
Title: Re: Hyundai Diagnostic/Scanning Software Review
Post by: TerryT on December 08, 2020, 07:16:08
Muzz, thank you for the comments on the Foxwell NT530 hardware & software, very interesting.  I was quite surprised to see that your scanner can do bi-directional or active reset and I'd guess that your model must be the only 'cheap' scanner that has this function. 

I have an Australian model Launch X-431 ProS scanner which cost me considerably more in 2018 than your NT530 and it does NOT have bi-directional...you had to pay more again for that.  But the X-431 is a handy, full-featured scanner and you can update the software for so many car makes and models for the period of your software update subscription.

I had a quick look at the Foxwell web site but their optional packages for scanners left me just a little confused.  At the same time I opened an online Chat with Foxwell asking if their more expensive NT680 also had bi-directional, but after 2 hours of no reply I logged off.   

I may still go ahead and buy the NT530 if only for the bi-directional function.  I just need to make sure I order the right package.


(https://i.ibb.co/rxLTk6W/Foxwell-chat-page.jpg) (https://ibb.co/3p8G1NJ)
Title: Re: Hyundai Diagnostic/Scanning Software Review
Post by: Muzz258 on December 08, 2020, 18:52:59
Hi Terry

Glad to hear that the review has been useful.  Yes the NT530 is on the cheap scanner list yet it has some really good features like the bi-directional capability.

The NT680 should have bi-directional capability to do all the things in the lists.  I did note that is does not do control module coding or programming.

I think I still have 2 chat queries open with that website from last week.  They are not too good with the customer service.  I have found support@foxwelltech.com to give excellent and prompt customer service the few times I have had to talk to them about features on the NT530 after I had purchased it.  They are more about supporting the user than sales.
Title: Re: Hyundai Diagnostic/Scanning Software Review
Post by: TerryT on December 13, 2020, 07:48:10
Muzz, thanks.  If I want to pursue further re the NT680 I will contact support@foxwelltech.com.

Re the bi-directional function of the NT530 and Hyundai i30's.  From your NT530 menu/screens, can you see if it includes bi-directional for 2018 i30 PD models and what they command?  I only ask because I've seen scanners advertised with a feature but when you try the scanner on your own make/model/year vehicle the scanner says "Function not available" (or similar)...yet it may work on a different make/model/year vehicle.

No problems if you don't know as it's something else that I can email for advice from support@foxwell.com.  (Though based on experience, I worry about the completeness of replies from companies when written in Asian-English :wink:).

Just to clarify in case my posts give the impression that I know stuff.  I am a casual car tinkerer and an avid tool collector of expensive proportions...but I'm not knowledgeable, unfortunately.  I'm not the worst wannabe mechanic in my suburb but I probably could make the top ten. :winker:

Title: Re: Hyundai Diagnostic/Scanning Software Review
Post by: Lorian on December 13, 2020, 16:15:25
If you do ask please expand the question to 2019 PD/PDe too please. I'm mildly interested as my old scanner doesnt support my new car.
Title: Re: Hyundai Diagnostic/Scanning Software Review
Post by: TerryT on December 13, 2020, 21:41:08
If you do ask please expand the question to 2019 PD/PDe too please. I'm mildly interested as my old scanner doesnt support my new car.

Lorian, if I do write to Foxwell I will [try to remember to] include your car model.  [But, 76-y-o with a wobbly memory :wink:].
Title: Re: Hyundai Diagnostic/Scanning Software Review
Post by: Muzz258 on December 13, 2020, 21:56:32
Morning Terry and Lorian

Just been down to the car and powered up the Foxwell NT530.

With the manual selection, I can find both the 2018 i30 PD/PDe and the 2019 i30 PD/PDe.

As I don't have a 2018 i30, I could not scan any modules in the car to be able to see what special features there would be available.
Title: Re: Hyundai Diagnostic/Scanning Software Review
Post by: TerryT on December 13, 2020, 22:15:16
Morning Terry and Lorian

Just been down to the car and powered up the Foxwell NT530.

With the manual selection, I can find both the 2018 i30 PD/PDe and the 2019 i30 PD/PDe.

As I don't have a 2018 i30, I could not scan any modules in the car to be able to see what special features there would be available.

Muzz, thanks for that info (and for going to the trouble).

If I may, I'll later write to you about control module coding and programming feature e.g. usefulness, etc.

Cheers,

TT
Title: Re: Hyundai Diagnostic/Scanning Software Review
Post by: Lorian on December 28, 2020, 13:52:56
I've ordered one. will post up my experience on 2019 PDe when it arrives. Says its coming from the UK so there is a chance it will arrive.
Title: Re: Hyundai Diagnostic/Scanning Software Review
Post by: The Gonz on December 29, 2020, 00:56:37
My son's a mechanic and we just funded his Christmas gift of a universal diagnostic programmer. Can't recall the brand or model but not cheap!
Title: Re: Hyundai Diagnostic/Scanning Software Review
Post by: Lorian on January 07, 2021, 21:22:03
They have an (official) site that ships directly from the UK. It turned up a few days ago but work is keeping me very busy at the moment.

So far all I've done is add the Hyundai/Kia specific code.  this is what I did:
1. insert the MicroSD in laptop (I used a sandbox others may be less paranoid)
2. Installed foxwell assist and logged in
3. activate Serial number
4. Select Hyundai and download
5. card back in the scanner.

too cold to sit outside with it but I've powered it up and and manually selected my car model (2019 PDe) and it seems to know about most if not all modules.

I'll have a play at the weekend if its warmer , and if its not illegal to sit in your own car by then.
Title: Re: Hyundai Diagnostic/Scanning Software Review
Post by: TerryT on January 07, 2021, 23:27:06

I'll have a play at the weekend if its warmer , and if its not illegal to sit in your own car by then.

Should be ok if you're wearing a mask. :wink:
Title: Re: Hyundai Diagnostic/Scanning Software Review
Post by: TerryT on March 07, 2021, 07:19:06
@ Muzz258,
@ Lorian,

Guys, any more news on your use of this scanner?
Title: Re: Hyundai Diagnostic/Scanning Software Review
Post by: Lorian on March 08, 2021, 18:36:46
Not even found the time to plug it in yet - ill try and have a look at the weekend, sorry
Title: Re: Hyundai Diagnostic/Scanning Software Review
Post by: TerryT on March 08, 2021, 22:11:52
Not even found the time to plug it in yet - ill try and have a look at the weekend, sorry

Understand, mate.  No problems, no worries.  Whenever.
Title: Re: Hyundai Diagnostic/Scanning Software Review
Post by: Muzz258 on March 10, 2021, 21:45:29
I've been working on my BMW's and using the Foxwell NT530 both as a standard OBD2 scanner and with the BMW software.  It is going well.  Even been using the data logging functions and uploading the data into a spread sheet.

Data Logging
- Once you have your PID's selected in live data, you press F3 to "save" or data log the selected PID's.  Press F3 again and the log is saved.
- There is no time stamp in the data log file.  So to find out at what rate the logger is sampling, I set the PID's I want to log and do a timed 30 second run.  Then count the number of lines of data and divide 30 by that number.  For sampling 2 or 3 PID's I get 2 second data.  When sampling 15 PID's, I get 7.5 second data.
- The data in the data file can be a little difficult to understand at first.  It is in a TXT file.  You can use the TXT to columns function in Excel to separate the data.  The data is delimited.  I have used a coma delimter, but this does not work completely for the first and last columns of data, which you end up editing.   I now select "other" and put in a speech-mark " and the data comes through good.  There are a few extra columns full of comas that you have to delete but you don't have to edit any data.
- The first line in the file has a lot of information in it about the PID's you have logged.  PID name, units, range etc. The column numbering starts at 0.  You have to work your way along the first line to get the PID name for each column and copy/paste it the the column of data in the spread sheet.

I have a couple of other scanners with data logging functions.  Once you get used to the Foxwell data file, as in the above comments, The Foxwell performs just as well as the others.
Title: Re: Hyundai Diagnostic/Scanning Software Review
Post by: TerryT on March 11, 2021, 01:25:56
I've been working on my BMW's and using the Foxwell NT530 both as a standard OBD2 scanner and with the BMW software.  It is going well.  Even been using the data logging functions and uploading the data into a spread sheet.

Data Logging
- Once you have your PID's selected in live data, you press F3 to "save" or data log the selected PID's.  Press F3 again and the log is saved.
- There is no time stamp in the data log file.  So to find out at what rate the logger is sampling, I set the PID's I want to log and do a timed 30 second run.  Then count the number of lines of data and divide 30 by that number.  For sampling 2 or 3 PID's I get 2 second data.  When sampling 15 PID's, I get 7.5 second data.
- The data in the data file can be a little difficult to understand at first.  It is in a TXT file.  You can use the TXT to columns function in Excel to separate the data.  The data is delimited.  I have used a coma delimter, but this does not work completely for the first and last columns of data, which you end up editing.   I now select "other" and put in a speech-mark " and the data comes through good.  There are a few extra columns full of comas that you have to delete but you don't have to edit any data.
- The first line in the file has a lot of information in it about the PID's you have logged.  PID name, units, range etc. The column numbering starts at 0.  You have to work your way along the first line to get the PID name for each column and copy/paste it the the column of data in the spread sheet.

I have a couple of other scanners with data logging functions.  Once you get used to the Foxwell data file, as in the above comments, The Foxwell performs just as well as the others.

Muzz, thanks for the informative reply. 

Feedback like yours can be quite helpful to me and other forum members (now and in the future) who are looking for a useful and reasonably priced scanner for their cars.

From your data logging activities I can see that you and I are at different skill levels.  I'm still playing in the sandpit with the other kiddies...turn it on, look at the pretty graphics, press a button and see what happens next. :)

Does the supplied user manual adequately cover the features/functions of the scanner, or is a bit bare on details?  Is the manual written in understandable Chinese-English or crap Chinese-English?  You know what I mean.

Cheers,

TT
Title: Re: Hyundai Diagnostic/Scanning Software Review
Post by: Muzz258 on March 11, 2021, 02:01:07
Thank you for your kind comments.  I'm more than happy to share my experiences.  To me, that's what this forum is for.

I think there was a user manual of sorts.  A very quick read that does not give much detail.  The rest I've worked out by pushing buttons on the scanner and seeing what happen.  In the "Safe Zone" of live data where I'm only reading data and I can't break anything.

I'm only at the next step up the ladder in scanner use.  I'm logging data while driving to see how it looks and trying to learn what it all means.  I'm no expert.
Title: Re: Hyundai Diagnostic/Scanning Software Review
Post by: Dazzler on March 12, 2021, 17:09:54
Great to see such pleasant interactions between members in so many threads lately.  As a co-founder of this site over 12 years ago still proud of it and the contribution it has made in helping a lot of i30 owner members. Thanks again to @Shambles for keeping things running smoothly. 

I will try to get on more.  LOL
Title: Re: Hyundai Diagnostic/Scanning Software Review
Post by: sundiz on March 23, 2021, 16:18:20
I've been looking a better code reader as my current Quicklynks does not have enough features. Thought getting chinese copy of factory multiplexer as I have the Hyundai GDS. But I would have needed to get laptop also for that... And as I am thinking of getting a car from other brand I decided to go with Autel. I ordered the MK808. Would have liked to get the more professional versions with TMPS reader, but the annual lisence costs would have been a bit too much. Maybe later if MK808 is not enough. Now I just hope it arrives soon so I can go out and play with it.
Title: Re: Hyundai Diagnostic/Scanning Software Review
Post by: Muzz258 on March 23, 2021, 18:48:58
It looks like a good scanner.  It's at a higher price point than the Foxwell NT530, but you get a lot of scanner functionality and coverage for your money.  Will be interested in reading your review of it once you have used it a while and got to know it.
Title: Re: Hyundai Diagnostic/Scanning Software Review
Post by: sundiz on April 02, 2021, 12:06:34
Just got first impressions of the Autel MK808. After first start I spend the rest of the day updating the unit. 3,6GB of data was downloaded and installed.

FD: Did not read VIN, had to be written by user. I got 7 fault codes from ABS and Airbag system. Most of them were high and low voltage warnings. I believe these were caused bad battery terminal which I fixed some time ago. My other OBD reader did not find these codes. I reset them all and drove 300km. No codes returned.

GD: Red VIN automatically. No fault codes were present. Dealer did something to the car in last service. After that I was no longer able to change service interval from the steering wheel buttons. Went to service mode with Autel and noticed the service indicator had been put into workshop mode. I believe in this mode only workshop can adjust service interval. I changed that to customer mode and service interval menu returned to the dash display. Now I am able to change service interval again.

Live data mode has been quite impressive. Reader can communicate with so many modules and there is lots of data. I need to change brake fluid in few days when I change to summer tyres. I'll probably try ABS pump bleeding from the readers service menu to see if it works.
Title: Re: Hyundai Diagnostic/Scanning Software Review
Post by: Shambles on April 02, 2021, 16:03:33
Splendid tinkering :victory:
Title: Re: Hyundai Diagnostic/Scanning Software Review
Post by: Lorian on April 08, 2021, 19:37:43
Not a review, but I found just five minute to plug the foxwell in.

nice and easy to use

Recognised  my car model and details from the automatically discovered VIN (mine is a PDe)

Quicktest ran about 24 tests across about a dozen modules (including ABS), no errors.  Note two modules i dont have but it reported them as pass not "not present"

Various modules (eg smart key) have "special options" you can set -  if the doors autolock etc. I didnt try writing any params but the options are there. The one I was specifically interested in was "windows up on door lock" but I don't seem to have that option. Didn't notice anything particularly interesting.


Title: Re: Hyundai Diagnostic/Scanning Software Review
Post by: Pnut on April 08, 2021, 20:53:16
It looks like a good scanner.  It's at a higher price point than the Foxwell NT530, but you get a lot of scanner functionality and coverage for your money.  Will be interested in reading your review of it once you have used it a while and got to know it.
Can you change any of the cars optional settings with the Foxwell?
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