[sparki30]

My wife opened the key on the remote this morning and the part that goes in the lock flew off ! Looks like the metal chrome swivel has broken, hope it's covered by warrenty, about to phone dealer now. Only managed to get one remote so having to use spare key but use the remote to open/lock the car.

[Lorian]

In my opinion defintely a warranty fault.

The keys falling apart were the subject of a TSB, and that was warranty repair.

[bumpkin]

sorry put on twice unable to delete so would some kind moderator do it for me.

Consider it done

[sparki30]

The plastic case is ok, just the key stem has broken off the swivel.

[Shambles]

Women eh

[hipposniper]

Women eh

Cant leave nothing alone without breaking it, my experience anyway

[sparki30]

Took it to the dealer today, complete new remote needed, their not sure Hyundai will honour it under warranty   But will wait and see.

[Lorian]

There is plenty of consumer legislation to fall back on if they give you a hard time.

[snowcherry]

Women eh

at least she kept the broken part.
having been in the same situation, and telling ....er... the male owner of the car at the time, male person decided to throw the broken part away into the yard in the night; who then had to find it next day to get it matched for a new cut....
men eh 

[sparki30]

Dealer rang today, new fob has arrived. The 'key' part is attached to the new fob so no cutting a new one. Having fitted/programed tomorrow.

[Shambles]

Have they said that it would be a warranty repair?

[sparki30]

I'm not sure how the Hyundai warranty system works. Today I said to the guy on the phone 'will I have to pay anthing' and he said 'I hope not' ?? they will send my old one to Hyundai, once I have my new one how will they make me pay for it !

Will see tomorrow.

[Shambles]

Good luck mate. I can see Hy arguing about this "claim" to be honest

[Lorian]

I'd guess the old parts will go in the bin, and that's the last you'll hear of it.

[sparki30]

Well it all got replaced and programed by the dealer, and the cost....... Nothing !
 
Result.

I will let you know if I get a letter fom Hyundai rejecting the warranty claim.

[2i30s]

obviously no letter of rejection.