Author Topic: i30 SR Manual delivery delay!!  (Read 395 times)

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  • Victoria, Australia
i30 SR Manual delivery delay!!
« December 05, 2017, 00:38:41 »
NEED HELP & ADVICE!!

So i ordered my Manual i30 SR on August 27 with expected delivery to be late October (nothing written on the contract) which i was fine with. Mid october hit, i get a call saying it wont be until late november/early december. Annoyed but still keen for the car I accepted it. Mid november the dealership calls saying december 14 is looking good for delivery. Later than they said again but at least a date was in play. 2 weeks later  (late november) I get a call saying its going to be late january!!

now the dealerships offered my bond back and to get out of the contract but i honestly just want the car. there's no other car i like for what i'm paying (27.5k with sunroof and other bits and pieces). I called today to tell them I just want my car and theyre telling me the production team keep pushing back the date and it's because they have to reach 15 manual orders before it gets put into production (they couldn't tell me how many orders they have currently).

I've spoken to Hyundai Australia on facebook and they assure me they're looking into it but it's likely just some person in charge of their socials reading from a script.

what can i do!? I just want my damn car!!

tl;dr ordered car 27 august with expected delivery late october. after several calls pushing it back they're saying late january (but will likely get pushed back again).

Can bringing it up with consumer affairs or anything help?


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Re: i30 SR Manual delivery delay!!
« Reply #1 : December 05, 2017, 00:50:33 »
Mazda did this with my son's Mazda 6 Sport about 10 years ago.I reckon they got one but sold it to one of their valued customers.
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Re: i30 SR Manual delivery delay!!
« Reply #2 : December 05, 2017, 00:53:23 »
I doubt consumer affairs will be interested. They'd be busy handling issues after delivery.
A few years ago the local dealer showed my daughter and me their online tracking of her order. You could see even what was happening at the factory. Might be worth telling them to show you that.
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Re: i30 SR Manual delivery delay!!
« Reply #3 : December 05, 2017, 01:00:37 »
Itís the dealerships fault for offering a car thatís not in production  :head_butt:

If were me and still wanting an SR Iíd just get the DCT, youíve got the auto benefit when in city traffic and can also switch to sport paddle shift when wanting to play :)

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Re: i30 SR Manual delivery delay!!
« Reply #4 : December 05, 2017, 03:20:14 »
Itís the dealerships fault for offering a car thatís not in production  :head_butt:

If were me and still wanting an SR Iíd just get the DCT, youíve got the auto benefit when in city traffic and can also switch to sport paddle shift when wanting to play :)

What Craig said OR now you've waited this long tell them you want a 2018 build date if you have to wait. You will get more later when you trade it.  :idea:
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Re: i30 SR Manual delivery delay!!
« Reply #5 : December 05, 2017, 06:53:15 »
If they want out of a contract they can buy it from you, and the deposit back just won't cut it.....

Otherwise get the car, I would want to see evidence of an order and all correspondence from Hyundai to state it has been pushed back.
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Re: i30 SR Manual delivery delay!!
« Reply #6 : December 05, 2017, 07:29:37 »
Thanks for the help guys. I don't want out of the contract I just want my car! Lol

Well they say it hasn't even been made yet so it will be 2018 by the time it is built.

But yes definitely asking for correspondence might be a good start. Someone else suggested that they might have sold my car to someone else who was happy to pay more as they make more money from it. Seems plausible..

Getting them to somehow add a delivery date to the order might help.
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Re: i30 SR Manual delivery delay!!
« Reply #7 : December 05, 2017, 07:58:32 »
Was there a reason why delivery date was not detailed on the order?

Wondering if hedging their sales to boost their delivery discount in a later period......thereby increasing sale profit.

Ps
Don't forget they have your deposit/bond and getting a return on it, ever so small ,so they are $$$ in pocket even without a sale.......
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Re: i30 SR Manual delivery delay!!
« Reply #8 : December 05, 2017, 21:37:05 »
Also check there isn't some get out of jail clause for them if the car isn't delivered by a certain time.

If you want the car might be time to start demanding completion of the contract via a more formal means.
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Re: i30 SR Manual delivery delay!!
« Reply #9 : December 05, 2017, 22:07:07 »
Also check there isn't some get out of jail clause for them if the car isn't delivered by a certain time.

If you want the car might be time to start demanding completion of the contract via a more formal means.

Do some ringing/emailing around or even see if Auto Expert can find you one. He loves them so much I suspect his personal car is an i30 SR (no joke)  :victory:

If you can, then demand your deposit back and get it from someone else. Dealers in other states will freight cars to you.  :cool:

Wow! they are scarce (and they want top dollar) - except the Demo in WA.

https://www.carsales.com.au/cars/results?sortby=~Price&offset=0&setype=sort&q=%28And.%28C.Make.Hyundai._.%28C.Model.i30._.Badge.SR.%29%29_.GenericGearType.Manual._.Service.Carsales._.Year.range%282017..2017%29.%29&area=Stock&vertical=car&WT.z_srchsrcx=makemodel
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Re: i30 SR Manual delivery delay!!
« Reply #10 : December 07, 2017, 03:02:36 »
UPDATE...

I told the sales rep at the dealership (who actually is a friend of mine) I was speaking to Hyundai Australia the other night and he said he would get his boss to call me tomorrow (yesterday). He called me the next day saying he's been speaking to his boss and trying to escalate it. He then says though that they did find a manual with all the things I asked for in Sydney and was waiting for a quote for shipping it down to Melbourne. He said he'll call me back when he knows when its coming. Progress!!

I call today to see if any update and he tells me that it'll be in the showroom tomorrow! I'll be able to come see it on Saturday and then pick up mid next week after they do all the paperwork and register it etc.

Fingers crossed it isn't an ex demo or anything as they've promised. After messing me around so much I won't believe they have it until I see it for myself.

Here's hoping everything goes smoothly from here!! :goodjob2:
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Re: i30 SR Manual delivery delay!!
« Reply #11 : December 07, 2017, 03:38:40 »
You got your wish, just in time for Xmas :goodjob:

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Re: i30 SR Manual delivery delay!!
« Reply #12 : December 07, 2017, 03:41:37 »
Sounds promising, It's not what you know it's who you know.  :victory:

Fingers crossed.  :sweating:

They are genuinely very scarce. Last I heard my local dealer was talking Feb 18 to supply a White Manual SR.
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Re: i30 SR Manual delivery delay!!
« Reply #13 : December 07, 2017, 04:29:05 »
good luck, I'm happy someone other than myself wants a real manual!
every time I have ordered a new hy, I bought two from same dealer same salesman he always took me into the room that has a pc they order from shows them what is there in Australia . he always got what I wanted and on time. my father bought three hy's off him too.
what colour? sun roof sounds good.
good luck


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Re: i30 SR Manual delivery delay!!
« Reply #14 : December 11, 2017, 06:31:00 »
Update!!

So it finally arrived at my local dealership by truck from Sydney. I went to go see it to make sure it's exactly what I ordered and it looks good 😊 white manual sr with sunroof!

dealership was telling me it had only been available because a dealership up in Sydney would have ordered one some time ago and after receiving and not selling it for 3-4 weeks they put it up for any dealerships that needed it. built date is October 2017. brand new, still had all the plastics on the seats, sunroof and bonnet when i saw it. just sorting out my finance and should be ready to pick up Friday afternoon.

after waiting Almost 4 months it looks like i Can finally get excited!!

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Re: i30 SR Manual delivery delay!!
« Reply #15 : December 11, 2017, 06:33:57 »
Fantastic! Love that you're so excited to get a manual. Your experience reminds me of when I ordered my brand new 05 XD Elantra Elite in manual. I had to wait 3 months for it to arrive for the same reason it was a manual.

I'm sure you'll love the i30 SR manual. Its going to be a fun car to drive!



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Re: i30 SR Manual delivery delay!!
« Reply #16 : December 11, 2017, 08:37:59 »
 :whsaid: Have fun, mate. Looking forward to your posting about it when you're driving it.
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Re: i30 SR Manual delivery delay!!
« Reply #17 : December 11, 2017, 14:36:15 »
What they said! Awesome.  :happydance:
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Re: i30 SR Manual delivery delay!!
« Reply #18 : December 11, 2017, 18:06:50 »
 :wts:

the best news!! enjoy, I like the white myself!!


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  • John B /aka Sloop
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Re: i30 SR Manual delivery delay!!
« Reply #19 : December 11, 2017, 19:06:33 »
Magic, looks great, nice christmas present. Congratulations. :goodjob2:
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Re: i30 SR Manual delivery delay!!
« Reply #20 : December 12, 2017, 00:50:05 »
It's actually the best time to get it,  just before holidays  !
Enjoy  it 👍👍
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