i30 Owners Club

THE GARAGE (SERVICE, MAINTENANCE & REPAIR) => GENERAL => Topic started by: Sydney Lady on August 30, 2019, 15:53:35

Title: looking for capped price service schedule of costs
Post by: Sydney Lady on August 30, 2019, 15:53:35
Does anyone have a link to the current pricing of the capped price service charges.
 My 2013 i30 is due for its 6yr service and I am deciding whether to continue with Hyundai dealer or go to my friend's recommended dealer who is around the corner from me. Sat Nav free updates finished at 5yrs so can't see benefit of staying with Hyundai dealer if he is more expensive.
Thanks for your comments
Title: Re: looking for capped price service schedule of costs
Post by: Dazzler on August 30, 2019, 16:59:54
Hi There sydney lady. They don't seem to make it easy to work out the so called fixed price for a particular vehicle/milage/year do they. Even if someone finds the appropriate schedule there is no guarantee the dealer you use will charge exact what's on the list. If you then query it they will say oh but we used some injector cleaner or we rotated the tyres and there is an additional charge for that.

My suggestion would be to email a couple of different dealers with your vehicle rego and details and ask for a written quote for your next service. Be an interesting exercise. I bet they will differ. Then you can do similar verbally or in writing with an independent or two.
Title: Re: looking for capped price service schedule of costs
Post by: Sydney Lady on August 30, 2019, 19:00:43
Hi Dazzler, I did a google search on auto guru and got these results for my area,
  :link: Quote results - AutoGuru (https://www.autoguru.com.au/quotes/03cd9b36-134f-4efa-934a-a2f74b9e0669)
I'll check with dealer and the local guy also to compare.
I thought with capped pricing the dealers charges should be the same, but as you say they are likely to add on other items that were 'needed'. 'sigh'
Title: Re: looking for capped price service schedule of costs
Post by: Dazzler on August 30, 2019, 22:22:45
Hi Dazzler, I did a google search on auto guru and got these results for my area,
  :link: Quote results - AutoGuru (https://www.autoguru.com.au/quotes/03cd9b36-134f-4efa-934a-a2f74b9e0669)
I'll check with dealer and the local guy also to compare.
I thought with capped pricing the dealers charges should be the same, but as you say they are likely to add on other items that were 'needed'. 'sigh'

That's interesting about Autoguru. I didn't know that service was available looks like around $300 is the norm. If your dealer quotes $300 or less might as well use them as I assume that will still give you complimentary road side assistance?

Myself and some other members buy our own quality oils and some other service parts on special and they usually take more off than what I've paid so I get a net saving...
Title: Re: looking for capped price service schedule of costs
Post by: galixia on August 30, 2019, 23:32:44
I just went on the Hyundai website and selected my local dealership and it gave me prices  :link: eScheduling (https://x9con.xtime.net.au/mobileportal7/?&webkey=ahy20140925h4032v&bx=435334&variant=hyundaiaustralia) the link is to the dealership where i get mine done

 :link: Hyundai Lifetime Servicing | Hyundai Australia (https://www.hyundai.com.au/owning/icare/lifetime-service-plan)
Just click the link in there for a booking and select your local dealership

(https://i.ibb.co/sCfHwnp/Screenshot-20190831-082942-Chrome.jpg) (https://ibb.co/1Mg6q1Y)

(https://i.ibb.co/T4fLscY/Screenshot-20190831-083005-Chrome.jpg) (https://ibb.co/48qdHWK)
Title: Re: looking for capped price service schedule of costs
Post by: Dazzler on August 31, 2019, 06:34:23
Thanks Galixia,

@Sydney Lady if this works for you,  I'd recommend you print it out and show it to them when booking in your car..
Title: Re: looking for capped price service schedule of costs
Post by: CraigB on August 31, 2019, 08:15:05
Capped price servicing for petrol model i30's in 2013 was $220, I think it only lasted for 3 or 5 years though then they'll ramp up the prices.

Interestingly enough my last full service a few weeks ago at Giant they tried the full charge $290 on with me.

I asked why the sudden high coast when all other services done here have been $110, oh we'd go out of business at that price he tells me, I said you had better check you computer for my previous services and the managers notes which state that you are only to run diagnostics and safety checks then perform the oil change with my supplied oil and filter...he came back a couple of minutes later and apologised :D

I don't use their fuel treatments and they aren't allowed to wash my vehicle or touch my wheels without authority so what they perform is very limited, I provide my own oil and filter which generally cost me about $60 on specials.
Title: Re: looking for capped price service schedule of costs
Post by: Sydney Lady on August 31, 2019, 15:11:11
Thanks Galixia,

@Sydney Lady if this works for you,  I'd recommend you print it out and show it to them when booking in your car..

Hyundai website is down for maintenance, I had previously tried to get a quote online but it kept going nowhere. Now got message "Taking a short break.
We’re currently undergoing scheduled maintenance to improve your Hyundai experience. The site should be back up and running shortly, thank you for your patience."
Title: Re: looking for capped price service schedule of costs
Post by: Dazzler on August 31, 2019, 17:57:32
Thanks Galixia,

@Sydney Lady if this works for you,  I'd recommend you print it out and show it to them when booking in your car..

Hyundai website is down for maintenance, I had previously tried to get a quote online but it kept going nowhere. Now got message "Taking a short break.
We’re currently undergoing scheduled maintenance to improve your Hyundai experience. The site should be back up and running shortly, thank you for your patience."

Doesn't surprise me. I had similar difficulty when trying to preempt my 60k service cost..
Title: Re: looking for capped price service schedule of costs
Post by: Sydney Lady on September 05, 2019, 19:29:36
For info, I finally went into my Suttons dealer and they looked up the service cost and details on their own hyundai website & printed it off for me, the capped price cost for 6yr service is $350. Roadside assistance is included though I have kept up my NRMA membership $60 this year (less the roadside assistance cost)  as i have car and home contents insurance with them and get discounts.
Not sure now which way to go.. NRMA membership plus roadside assistance is $110 per year.
decisions, decisions  :confused:
Title: Re: looking for capped price service schedule of costs
Post by: Dazzler on September 05, 2019, 22:51:23
For info, I finally went into my Suttons dealer and they looked up the service cost and details on their own hyundai website & printed it off for me, the capped price cost for 6yr service is $350. Roadside assistance is included though I have kept up my NRMA membership $60 this year (less the roadside assistance cost)  as i have car and home contents insurance with them and get discounts.
Not sure now which way to go.. NRMA membership plus roadside assistance is $110 per year.
decisions, decisions  :confused:
That does sound a bit dear. I guess it depends on a lot of factors. How you find them to deal with. Convenience of their location compared to other alternatives. Do thy offer a free loan car (or a while you wait option) If you tell them you're shopping around for the best deal on your ongoing servicing at the same time you ask about a loan car..  :whistler:

Good luck with it. :cool:
Title: Re: looking for capped price service schedule of costs
Post by: mickd on September 05, 2019, 23:42:16
@Sydney Lady
Call a couple of dealers to see if you can do better.
Title: Re: looking for capped price service schedule of costs
Post by: Surferdude on September 06, 2019, 00:49:14
I keep remembering the time my daughter in law rang for a quote on her i20. My son thought it was a bit high and rang the next day with the same query and was quoted nearly $100 less.
Title: Re: looking for capped price service schedule of costs
Post by: Sydney Lady on September 07, 2019, 15:02:48

That does sound a bit dear. I guess it depends on a lot of factors. How you find them to deal with. Convenience of their location compared to other alternatives. Do thy offer a free loan car (or a while you wait option) If you tell them you're shopping around for the best deal on your ongoing servicing at the same time you ask about a loan car..  :whistler:

Good luck with it. :cool:

The dealer drops me back home in morning and collects me when car is ready in afternoon. I also get a 10% discount when service is booked in advance which I always do.  Plus I just received a spend and save offer in mail, service+spend $300 save $50, $400 save $70, $500 save $100. I will clarify with them if this applies to the normal $350 service cost total. If so, cost should reduce to $265.  This then looks to  be worth taking up as long as they don't try to add on unnecessary options.
Title: Re: looking for capped price service schedule of costs
Post by: Dazzler on September 07, 2019, 21:43:28

That does sound a bit dear. I guess it depends on a lot of factors. How you find them to deal with. Convenience of their location compared to other alternatives. Do thy offer a free loan car (or a while you wait option) If you tell them you're shopping around for the best deal on your ongoing servicing at the same time you ask about a loan car..  :whistler:

Good luck with it. :cool:

The dealer drops me back home in morning and collects me when car is ready in afternoon. I also get a 10% discount when service is booked in advance which I always do.  Plus I just received a spend and save offer in mail, service+spend $300 save $50, $400 save $70, $500 save $100. I will clarify with them if this applies to the normal $350 service cost total. If so, cost should reduce to $265.  This then looks to  be worth taking up as long as they don't try to add on unnecessary options.

Sounds like you might have had a win. I doubt they will give you 10% off and the $50 off as well. But even the $50 off probably makes it worthwhile considering everything else we discussed.  Just tell them beforehand you want no add ons without a phone call. If they get you to sign something when you drop it off. Write that above your signature.  :goodjob:
Title: Re: looking for capped price service schedule of costs
Post by: Sydney Lady on September 08, 2019, 08:34:29

That does sound a bit dear. I guess it depends on a lot of factors. How you find them to deal with. Convenience of their location compared to other alternatives. Do thy offer a free loan car (or a while you wait option) If you tell them you're shopping around for the best deal on your ongoing servicing at the same time you ask about a loan car..  :whistler:

Good luck with it. :cool:

The dealer drops me back home in morning and collects me when car is ready in afternoon. I also get a 10% discount when service is booked in advance which I always do.  Plus I just received a spend and save offer in mail, service+spend $300 save $50, $400 save $70, $500 save $100. I will clarify with them if this applies to the normal $350 service cost total. If so, cost should reduce to $265.  This then looks to  be worth taking up as long as they don't try to add on unnecessary options.

Sounds like you might have had a win. I doubt they will give you 10% off and the $50 off as well. But even the $50 off probably makes it worthwhile considering everything else we discussed.  Just tell them beforehand you want no add ons without a phone call. If they get you to sign something when you drop it off. Write that above your signature.  :goodjob:

They do ring me if they think something else needs to be done, only problem is that I don't have the knowledge to know if what they are telling me really needs to be done immediately and have to give them an answer immediately.
Guess I could always say no and then check what they say with local mechanic. :undecided:

I'll check with them monday to see if I get both the 10% pre book discount plus the $50 discount, telling them I have been checking around for best deals.
Title: Re: looking for capped price service schedule of costs
Post by: Dazzler on September 09, 2019, 04:17:21
Worth a try. Most offers have fine print saying not available with any other offer...  :cool:
Title: Re: looking for capped price service schedule of costs
Post by: Sydney Lady on September 10, 2019, 15:14:30
Worth a try. Most offers have fine print saying not available with any other offer...  :cool:

Final update.
Well I tried but I have to spend the extra amount over the service cost to gain the extra discount. :'(
Yes, the fine print did say not available with any other offer.

However I decided to have car serviced at the dealer as it still works out cheaper with the 10% pre booking discount and road service included. and of course the complimentary car wash.

 I can wait there as service should only take around 2 hours and they have a comfortable waiting area with free tea coffee, mini cereal boxes and TVs.

Thanks to everyone for their input  :goodjob:. I love this forum as it has great information although some of it is a bit too technical for me.
Title: Re: looking for capped price service schedule of costs
Post by: Dazzler on September 10, 2019, 19:57:26
Cheers. Appreciate the feedback. We enjoy helping people like you and we learn a bit in these situations too.  :goodjob:
Title: Re: looking for capped price service schedule of costs
Post by: mickd on September 11, 2019, 00:51:08
If in doubt , or just curious about anything,  throw it up here,  that's what the forum is for.
 If the  response is too technical, just say so .
Sometimes discussions between the brainiacs is way up there   :lol:
Don't forget,  if you have nrma or similar,  tell them about HY Road Assist to get your discount.
Enjoy the coffees at the dealer,  go look/ test drive some new ones to pass the time  :victory:
Title: Re: looking for capped price service schedule of costs
Post by: Sydney Lady on September 27, 2019, 08:40:08
Update. I had service done at dealer. Cost $315.

 Halfway through the service the mechanic advised a list of recommendations/replacements that should also be done. Labour included in price
front wipers $70
Rear wiper $55
Pollen filter $119
A/C sanitiser $135
Injector cleaner $145
decarb engine $240
Brake suspension, alignment $35
Wheel alignment & balancing $132
Brake fluid replace $89
Battery replace $231 - Battery rating is 550 CCA and measured at 280 CCA.

I got him to check my service history and he found that most of the items had already been done in previous services. (pity he didn't check first)

So he said just the pollen filter, brake fluid and battery should be looked at.
I got him to give me a written quote on all the above.

Can I get my local guy to replace the brake fluid? if he is cheaper?

Should I worry about replacing the battery based on the readout? car starts up fine, but I have not had any long trips this year due to hip replacement and sick cat :blubber:

Thanks in advance for replies
Title: Re: looking for capped price service schedule of costs
Post by: The Gonz on September 27, 2019, 08:59:26
If your local guy can stamp your logbook servicings, he can do all of it and preserve your warranty. Some bits like pollen filter and battery - and most of the list  :crazy1: - you can do yourself. I wouldn't be too concerned about readings if behaviours are OK. I think he tried you on for an easy target. You managed it smartly.
Title: Re: looking for capped price service schedule of costs
Post by: Sydney Lady on September 27, 2019, 09:15:03
If your local guy can stamp your logbook servicings, he can do all of it and preserve your warranty. Some bits like pollen filter and battery - and most of the list  :crazy1: - you can do yourself. I wouldn't be too concerned about readings if behaviours are OK. I think he tried you on for an easy target. You managed it smartly.

thanks Gonz, not sure what you mean by I can do it myself? 73 yr old lady here, not quite up to crawling inside engines etc.
Should I get local guy to replace brake fluid now? I can't see where it  has been replaced on previous services and mechanic says shoud be replaced every 2 yrs.
Title: Re: looking for capped price service schedule of costs
Post by: Dazzler on September 27, 2019, 10:55:21
$89 doesn't sound to bad for the brake fluid replacement? What do others think? Definitely worth getting a quote from your local guy. If he's cheaper you are fine to use him.

If it's the original battery it's around 6 years old so could be near end of life. You'll be coming into warmer weather up there now so less strain on the battery maybe do the brake fluid in October and budget for the battery in November. Shop around but get a good one. The guys on here will be happy to help with advice on brands etc. 

Title: Re: looking for capped price service schedule of costs
Post by: mickd on September 27, 2019, 12:08:53
@Sydney Lady
Good work !, you have a fine tuned bullsh#t detector  :goodjob:
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