This is not about my vehicle but my Dad's which he purchased brand new, has had every service done by the dealer since day dot.
Now I don't know the exact timeline but It's been going on for a few years now.
Initially they told heim he had contaminated fuel, so they did whatever they do for that.
Then it happened again and I think they headed for filters, then it was suggested a diesel additive for diesel bug, still he has the issue every now and then.
Then They said they found air streams in the delivery and narrowed down to the filter assembly, that was some time in 2015.
Just 2 weeks ago it went in same issue. So all this has been covered by some Harrier extended Wty which the ol man knows little about.
This time they diagnose fuel pump, again Harrier to the rescue.
So , I'm curious about the paperwork and what on earth they'd charge for this fuel pump. I'm expecting $1000+
Here's the kicker, on the front page , sure enough it clearly states fault diagnosed as fuel pump.
Also clearly states removed and replaced fuel pump.
No problem there, turn page and I think total cost roughly $700. Now I thinks, that's not too bad for dealer fitted OEM part or is it?
Closer look reveals Fuel Filter Assembly charged out +labour. This is the same part previously replaced a year ago.
Ok, must be a typo, why would you replace the same part again.
So, lift hood of pops i30 for a quick gander at the pump, Hmmm, build date 27 Oct 2008!, This is a Nov 2008 build car complianced 2009.
Nup, no new pump fitted.
So at this point I'm thinking a bit of fraud could be going on. Back in the 90's I caught a dealer out several times chrging for parts and services not provided, thankfully they fell on their sword and went bust.
This is one of the , if not largest Hyundai Dealerships too in SE QLD.
The old man is feeling pretty happy about a new pump, woo hoo
Of course I tell him but he wants nothing to do with asking the dealer WTF is going on.
I can't tell if the filter assembly was replaced instead of the pump as it was already done 12 months ago and would still look new under the hood anyway, short of pulling it out and checking manufacture dates.
It would not surprise me if a claim is under a certain amount no substantiation is required but if I'd paid for a part to be replaced for a fault and 12months later same fault and same part replced with a mismatch in the paperwork , that would be an alarm bell for me.
Of course I could be talking