Author Topic: 2017 i30sr starting problem  (Read 12296 times)

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Re: 2017 i30sr starting problem
« Reply #150 : August 06, 2018, 18:28:50 »
At first I thought it 'sounded' like lack of fuel, until the first video came in, from there on it has been a software failure in my books.

Thankyou powermad, it is a bit faint, but get the picture. Motor is 'idling' at half normal revs, immobiliser hasn't completely dropped out and MIL is indicating a fault.
Its not mechanical, certain to be a software issue.
Have you confronted the dealer yet?

Note that the above was  made mid February.

Nevertheless, the dealers and Hyundai HQ buggerised around, lied and fobbed owners off . Recently, the 'talent' at HQ technical department came up with faulty injectors :rolleyes:
I also agree that a mere  "15 clients" is farcical.
The performance of Hyundai's management has been pitiful and appears to exemplify the type of overblown Corporation that is populated by time wasters and incompetents. Their performance has been akin to the performance of our political parties.
 Lets see what other games they will play including attempts to avoid blame and compensation.
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Re: 2017 i30sr starting problem
« Reply #151 : August 07, 2018, 02:44:50 »
At first I thought it 'sounded' like lack of fuel, until the first video came in, from there on it has been a software failure in my books.

Thankyou powermad, it is a bit faint, but get the picture. Motor is 'idling' at half normal revs, immobiliser hasn't completely dropped out and MIL is indicating a fault.
Its not mechanical, certain to be a software issue.
Have you confronted the dealer yet?


Note that the above was  made mid February.

Nevertheless, the dealers and Hyundai HQ buggerised around, lied and fobbed owners off . Recently, the 'talent' at HQ technical department came up with faulty injectors :rolleyes:
I also agree that a mere  "15 clients" is farcical.
The performance of Hyundai's management has been pitiful and appears to exemplify the type of overblown Corporation that is populated by time wasters and incompetents. Their performance has been akin to the performance of our political parties.
 Lets see what other games they will play including attempts to avoid blame and compensation.

To borrow a line from Blazing Saddles...
"Now who can argue with that......!"
Agree with you 100%.
« Last Edit: August 07, 2018, 03:10:41 by Paolo5 » »

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Re: 2017 i30sr starting problem
« Reply #152 : August 16, 2018, 21:24:05 »
UPDATE 16/8/18- i30 SR DCT PD2

Fuel injectors replaced as per the Hyundai Australia request. I asked the Dealer to also look at the Throttle Position Sensor and Engine idle air control valve... but Hyundai hadn't given authority for anything other than the injectors ...hmmm

The d-logger remains attached...so far, i cant feel any difference to the ride/performance although i have noticed that the cooling fan has kicked in where is hadn't previously.....on the paperwork they had replaced 5L of coolant though?!?
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Re: 2017 i30sr starting problem
« Reply #153 : August 22, 2018, 04:42:33 »
UPDATE 16/8/18- i30 SR DCT PD2

Fuel injectors replaced as per the Hyundai Australia request. I asked the Dealer to also look at the Throttle Position Sensor and Engine idle air control valve... but Hyundai hadn't given authority for anything other than the injectors ...hmmm

The d-logger remains attached...so far, i cant feel any difference to the ride/performance although i have noticed that the cooling fan has kicked in where is hadn't previously.....on the paperwork they had replaced 5L of coolant though?!?

Hi Mate how has your car been since the injector swap any starting issues? I'm still hoping on that upcoming software update. Hope it comes out soon.
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Re: 2017 i30sr starting problem
« Reply #154 : August 28, 2018, 07:38:35 »
Hi

Injectors replaced just about 2 weeks ago and I havenít been able to replicate the starting issue since.

D-logger goes back to the dealer tomorrow.

Iím reluctant to say the car is ď fixedĒ just yet, but so far, so good.

I must admit that it helped my case that  the Alto Hyundai service team in Lane Cove West managed to replicate the fault.

Disappointingly Hyundai really donít give a stuff and so you really have to push and push to get anything done.
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Re: 2017 i30sr starting problem
« Reply #155 : August 28, 2018, 15:58:23 »
Hi

Injectors replaced just about 2 weeks ago and I havenít been able to replicate the starting issue since.

D-logger goes back to the dealer tomorrow.

Iím reluctant to say the car is ď fixedĒ just yet, but so far, so good.

I must admit that it helped my case that  the Alto Hyundai service team in Lane Cove West managed to replicate the fault.

Disappointingly Hyundai really donít give a stuff and so you really have to push and push to get anything done.

Thanks for the update. I can understand your feelings and disappointment.

It could certainly have been handles a lot better.

I think these threads on our forum are good to have as long term support for anyone who gets the issue in years to come outside the warranty period.  :goodjob2: :goodjob:
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Re: 2017 i30sr starting problem
« Reply #156 : September 03, 2018, 01:13:16 »

It has been pointed out to Hyundai that the d-logger shuts down during ignition.   Yet they continue to play the obstructionist rather than the constructivist.  :crazy1:


Yes it does shut down because the recording part of the d-logger is plugged into the 12v socket...that powers off during the start of the ignition....then it needs to sync with the ODBC unit when it comes back to life. When mine was fitted, I moved the recorder part to a lithium battery socket that I use for the dash cam so it wasn't affected by the ignition process.
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Re: 2017 i30sr starting problem
« Reply #157 : September 03, 2018, 01:50:55 »

It has been pointed out to Hyundai that the d-logger shuts down during ignition.   Yet they continue to play the obstructionist rather than the constructivist.  :crazy1:


Yes it does shut down because the recording part of the d-logger is plugged into the 12v socket...that powers off during the start of the ignition....then it needs to sync with the ODBC unit when it comes back to life. When mine was fitted, I moved the recorder part to a lithium battery socket that I use for the dash cam so it wasn't affected by the ignition process.

And nobody within Hy could think of that?  :crazy1:
Im not familiar with the d-logger so I just assumed that there was some complex reason for not using an auxiliary source. I'm Red faced.  :rolleyes:
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Re: 2017 i30sr starting problem
« Reply #158 : September 12, 2018, 02:15:13 »
Hi Guys

Anybody here have an update on their cars?.
« Last Edit: September 28, 2018, 03:46:28 by nzenigma » »
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Re: 2017 i30sr starting problem
« Reply #159 : September 28, 2018, 00:04:10 »
Hey guys!
So i was supposed to get my car fitted with a diagnostic computer (flight recorder thatís what they called it) for over a month, finally get a call the other day saying my car doesnít need it as Hyundai have retrieved enough data from other dealers who have had the same issues and also hooked up to the computer to start working on a CPU upgrade. Basically was told to persevere with the issue until this upgrade is available and they get the heads up to upgrade my CPU.

Anyone else been given the same kind of info?
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Re: 2017 i30sr starting problem
« Reply #160 : September 28, 2018, 00:19:50 »
Hey guys!
So i was supposed to get my car fitted with a diagnostic computer (flight recorder thatís what they called it) for over a month, finally get a call the other day saying my car doesnít need it as Hyundai have retrieved enough data from other dealers who have had the same issues and also hooked up to the computer to start working on a CPU upgrade. Basically was told to persevere with the issue until this upgrade is available and they get the heads up to upgrade my CPU.

Anyone else been given the same kind of info?

Thanks for that. A CPU update seems heaps more likely than injector issues. Hopefully not long now! Be nice if a Hyundai rep came on here when it is finally sorted to explain the fix and apologize to affected owners, but guess that won't happen. :undecided:
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Re: 2017 i30sr starting problem
« Reply #161 : September 28, 2018, 03:10:26 »
They probably meant an ECU upgrade.

Glad to hear the momentum hasn't been lost :D
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Re: 2017 i30sr starting problem
« Reply #162 : September 28, 2018, 03:50:55 »
Hey guys!
So i was supposed to get my car fitted with a diagnostic computer (flight recorder thatís what they called it) for over a month, finally get a call the other day saying my car doesnít need it as Hyundai have retrieved enough data from other dealers who have had the same issues and also hooked up to the computer to start working on a CPU upgrade. Basically was told to persevere with the issue until this upgrade is available and they get the heads up to upgrade my CPU.

Anyone else been given the same kind of info?

Thanks for that. A CPU update seems heaps more likely than injector issues. Hopefully not long now! Be nice if a Hyundai rep came on here when it is finally sorted to explain the fix and apologize to affected owners, but guess that won't happen. :undecided:

With you mate on this, the 'easy out' regarding injectors has not rung true with me either.
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Re: 2017 i30sr starting problem
« Reply #163 : October 29, 2018, 03:12:25 »
Has there been any update with this?
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Re: 2017 i30sr starting problem
« Reply #164 : October 29, 2018, 06:32:27 »
One had injectors replaced with some success. Another reported a software fix was on the way. I think that's about it at the moment. Pretty poor communication on Hyundai's part unfortunately.   :disapp:
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Re: 2017 i30sr starting problem
« Reply #165 : November 08, 2018, 17:25:42 »
Add me to the list.  Has been back to Hyundai with no fault found.  Only started after the 20 000km service, which is kinda odd and seems to happen when parked on an incline.  I absolutely love the car and it's no big deal, although a fix would be nice.
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Re: 2017 i30sr starting problem
« Reply #166 : November 09, 2018, 04:18:55 »
Add me to the list.  Has been back to Hyundai with no fault found.  Only started after the 20 000km service, which is kinda odd and seems to happen when parked on an incline.  I absolutely love the car and it's no big deal, although a fix would be nice.

Thanks for letting us know! An NZ one! Interesting.   :undecided:

Jeepers, I'm well and truly due for my 40,000 service. Hope mine doesn't start misbehaving!  :sweating:
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Re: 2017 i30sr starting problem
« Reply #167 : November 09, 2018, 15:20:20 »
seems to happen when parked on an incline. 

You will have to move to ChCh.   :winker:

Thanks for your input. Interesting re the service.
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Re: 2017 i30sr starting problem
« Reply #168 : November 09, 2018, 16:20:00 »
Are there any standard firmware update @ 20k service nzenigma??  Just curious
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Re: 2017 i30sr starting problem
« Reply #169 : November 09, 2018, 18:04:27 »
Are there any standard firmware update @ 20k service nzenigma??  Just curious

As clued up as Gary is, working on mostly earlier models in his home workshop wouldn't make him privy to that info.

But, you make a good point!

@Flower you probably should suggest that the dealer looks at everything they didat the service for hints on what may have triggered the problem.   :undecided:
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Re: 2017 i30sr starting problem
« Reply #170 : November 10, 2018, 15:47:18 »
Hi Dazzler.  They did, and no firmware or ECU upgrades were made at the last service apparently.  They acknowledged there was a problem but they couldn't find it and offered to keep the car to for a while.  I declined as it is not a big issue for me.
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Re: 2017 i30sr starting problem
« Reply #171 : November 10, 2018, 16:06:29 »
Hi Dazzler.  They did, and no firmware or ECU upgrades were made at the last service apparently.  They acknowledged there was a problem but they couldn't find it and offered to keep the car to for a while.  I declined as it is not a big issue for me.

Cheers for that. Fingers crossed they get to the bottom of it soon.  :cool:
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Re: 2017 i30sr starting problem
« Reply #172 : November 14, 2018, 04:10:16 »
Hi Guys

I just got an update from my dealership. That a new software update has now been released that fixes the starting issues
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Re: 2017 i30sr starting problem
« Reply #173 : November 14, 2018, 16:59:08 »
Hi Guys

I just got an update from my dealership. That a new software update has now been released that fixes the starting issues

Appreciated, thanks. There will be a number of owners with  :Good_luck:.

Seems the failing injector theory has failed :rip: ?????????????????
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