Author Topic: 2017 i30sr starting problem  (Read 27548 times)

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  • au Australia
    Melbourne, Victoria
Re: 2017 i30sr starting problem
« Reply #270 : May 29, 2019, 10:24:13 »
Wife's car booked in for the starting issue and the blind spot detection not working again. It's the third time back for the same problems and I'm loosing my patience. She has to wait until 28/6 as that's the first day with a loan car they have.
  • I30 SR Premium PD

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Re: 2017 i30sr starting problem
« Reply #271 : June 04, 2019, 03:54:05 »
Well it went back to dealer today
and they replaced injectors ,  spark plugs and manifold gasket

The injector part no. on paperwork  states  HY353102B350


Here's hoping that is the fix however time will tell

Gaz
  • 2018 i30  SR Premium DCT Firey Red

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  • au Australia
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Re: 2017 i30sr starting problem
« Reply #272 : June 04, 2019, 04:13:03 »
Well it went back to dealer today
and they replaced injectors ,  spark plugs and manifold gasket

The injector part no. on paperwork  states  HY353102B350


Here's hoping that is the fix however time will tell

Gaz
makes you wonder if there's several injectors suitable. That one comes up as fitted to 2016 Elantra SR with 1.6 TCI GDI but the catalog I use probably ends around there
  • 2008 i30 SLX CRDi Auto, 2010 i30CW SLX CRDi Auto. 2008 i30 CRDi SX manual, Welly

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Re: 2017 i30sr starting problem
« Reply #273 : June 04, 2019, 13:34:35 »
Hi guys.

Just for cross-confirmation... My injectors were replaced with the same part number... 3531004AA0QQH
So it seems like bad batch was released.
Hopefully it work now again :-)

 :goodjob2: :goodjob:
  • 2018 PD 5 Door Wagon, Petrol 1.4lt T-GDi, Manual, Red

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Re: 2017 i30sr starting problem
« Reply #274 : June 04, 2019, 19:42:22 »
Hi guys.

Just for cross-confirmation... My injectors were replaced with the same part number... 3531004AA0QQH
So it seems like bad batch was released.
Hopefully it work now again :-)

 :goodjob2: :goodjob:

Cheers for that alexy!  :goodjob:
  • MY18 PD SR & 2019 Kona Active 1.6T  (prev owned 3 other 130's incl a diesel)

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Re: 2017 i30sr starting problem
« Reply #275 : June 05, 2019, 18:48:40 »
That injector part number quoted by Alexy is different to the part number on the paperwork for our car repair

Gaz
  • 2018 i30  SR Premium DCT Firey Red

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Re: 2017 i30sr starting problem
« Reply #276 : June 07, 2019, 04:16:42 »
But they are same like dinkydong posted on page #9
  • 2018 PD 5 Door Wagon, Petrol 1.4lt T-GDi, Manual, Red

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Re: 2017 i30sr starting problem
« Reply #277 : June 07, 2019, 14:59:01 »


Good summary and questions there Gerard.  :goodjob:

You know what is sad. From all the threads on here it is now pretty obvious that the software "fix" does bugger all and that an injector swap is effective. So, why isn't Hyundai being proactive to ensure all dealerships are up to speed and that the affected owners are getting V.I.P. treatment to repair the damage this has caused to the i30's reputation.  :crazy1:

I've hated having to make excuses for  Hyundai and  the PD i30 which I still believe to be an awesome and mostly very reliable car.  :undecided:

Gerard's work is always impeccable.  :goodjob2:

Dazz  From the get go , I have followed and commented on the warm start issue and the associated dealer inaction. Your sentiments are also mine..


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Re: 2017 i30sr starting problem
« Reply #278 : August 15, 2019, 08:35:02 »
Hey Gents,

Long time lurker first time poster, just wanted to say a big thank you to all those who have posted their experiences on here with their i30SR' cold/warm startup issues.

Unfortunately my mothers July 2018 Build (delivered in August) SR has been having this initial cold start problem where the car will "struggle" to crank on first ignition (happening for the last seven months since inspection in January for misfiring concerns), the car has been at Phil Gilbert Croydon for the last four days and I've looped Hyundai HQ in the matter as well. To put it politely I've been given the ring around and nothing short of a "can kicking" exercise by both Phil Gilbert Croydon and Hyundai HQ.

To put it in bullet points the following has been reported / acknowledged / responded to:

*Initial cold start issue where vehicle struggles for 1-3 seconds to ignite* A - Data logger not recording any faults however we have noticed a slight hesitation of vehicle start, have sent information to Hyundai HQ who have advised to fully charge battery and do test again on 16/08/2019

*Paint defects/contamination/rust* - Issues observed by regional manager and service manager and have requested/received quotation on repairs

I've advised both Phil Gilbert Hyundai at Croydon and Hyundai HQ that due to the litany of issues plaguing my mothers car that she'd be seeking redress to the problems in the form of a replacement vehicle, I don't know how good my chances are due to the replies on here as well as dealings with the Service mgr @ Croydon as well as Hyundai Customer care on the phone/via email.

Video of cold start: :link: Streamable - free video publishing


I appreciate you guys/girls taking the time to see my post, this whole debacle is quite daunting and annoying when the dealership and head office both play games and flout a court enforceable undertaking with the ACCC.







« Last Edit: August 15, 2019, 10:22:15 by CraigB » »
  • Mother owns i30SR (I own a different make)

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  • au Australia
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Re: 2017 i30sr starting problem
« Reply #279 : August 15, 2019, 08:42:57 »
G'Day chris,
Blind Freddie could see those paint / finish faults, not to mention that crack  :rolleyes:.
Keep us posted
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Re: 2017 i30sr starting problem
« Reply #280 : August 15, 2019, 08:45:59 »
G'Day chris,
Blind Freddie could see those paint / finish faults, not to mention that crack  :rolleyes:.
Keep us posted

Keeping you updated is the least I can do, I suspect it'll be tomorrow or next Tuesday at the latest as I served them with a letter of demand (Hyundai HQ) So far the regional manager is taking on the matter as the issue has been escalated...we'll see what will/won't come of it :crazy1:

Note - I have emailed the customer service manager (who funnily enough is one of the daughters of Phil Gilbert) as well as numerous other people of interest at Hyundai and Phil Gilbert about this forum and the numerous reports including from Alto at Artarmon...to which they kindly rebuffed me and went to the typical "Oh we need to hook up the diagnostics and go from there okay"...talk about birds of a feather flock together :crazy2: :whistler: :rolleyes:
« Last Edit: August 15, 2019, 08:52:55 by ChrisSR » »
  • Mother owns i30SR (I own a different make)

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Re: 2017 i30sr starting problem
« Reply #281 : August 15, 2019, 17:48:56 »
 :welcumwagon: Chris,

Sorry to hear about your mum's car. Sounds like she's lucky to have you in her corner. Fingers crossed it all works out. Following with interest.  :goodjob:
  • MY18 PD SR & 2019 Kona Active 1.6T  (prev owned 3 other 130's incl a diesel)

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Re: 2017 i30sr starting problem
« Reply #282 : August 16, 2019, 04:49:12 »
Small update - The service manager at Phil Gilbert Croydon has informed me after fully charging the battery the car is having no cold start issues and has decided to take aim at the dashcam (Blackview DR750 2ch with power magic pro) saying the camera is the cause for the start up problems in the car (which I highly doubt as the camera turns off once the voltmeter reads 12v).

The paint issues are still there, personally I'm tired of the debacle and will go to a meeting with their can kicker in chief to see what remedies will be offered (most likely they'll push hard to repair the two defective front doors plus replace rear bumper with ripple/dimpling defects plus rear boot hatch rather than offer a replacement/refund. However my caveat will be if they cannot guarantee a flawless factory paint finish then the vehicle will be refused outright as a "Major" failure.

Too harsh? If it was a single door panel I'd see a repair as reasonable but over several major parts requiring repair? In my humble opinion it suggests a major manufacturing defect/failure.


I'll be sure to update when possible.
  • Mother owns i30SR (I own a different make)

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Re: 2017 i30sr starting problem
« Reply #283 : August 16, 2019, 06:24:54 »
Stand your ground.  :goodjob:
  • MY18 PD SR & 2019 Kona Active 1.6T  (prev owned 3 other 130's incl a diesel)

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Re: 2017 i30sr starting problem
« Reply #284 : August 19, 2019, 00:36:54 »
So the director of the dash camera installation company has made a reply to the comments made from said advisor(s) at Phil Gilbert Hyundai at Croydon:

Quote
To whom this my concern,

Please find following description of works carried out for ********* on the 8/8/2018 to her 2018 Hyundai SR130.

On the day of installation, we were given instructions to install a Blackvue DR750S-2CH + Blackvue Power Magic Pro.

Installation of these item consisted of the following,

Installation of a rear camera to the tailgate area.
Installation of a front dash camera to the front windshield area.
Installation of a Power Magic Pro battery discharge prevention unit.

The installation of the above did not required any factory wiring to be cut or spliced. All wiring connections we completed using fused adaptors within the cars factory fuse box area.   

After installation of the dash camera a power cycle test was preformed to ensure that the dash camera did power down and no excessive power draw was detected and that the camera was preforming as designed.


Any further questions regarding this email feel free to contact me directly.



Regards

So essentially they are replying to Hyundai' accusation as damaging/slanderous in my humble opinion, particular details of this message have been omitted to protect the identity of the owner as well as the company as this matter may be headed for litigation.

Phil Gilbert Hyundai - Croydon and Hyundai Australia are still radio silent
  • Mother owns i30SR (I own a different make)

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Re: 2017 i30sr starting problem
« Reply #285 : August 19, 2019, 00:53:41 »
 :disapp:  :spitty:  :undecided:
  • MY18 PD SR & 2019 Kona Active 1.6T  (prev owned 3 other 130's incl a diesel)

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Re: 2017 i30sr starting problem
« Reply #286 : August 19, 2019, 05:16:40 »
Of course the cameras would not cause the problem,  DF's clutching at straws.
I'd call them again and if no response,  go visit them, start off in the car sales section,  discuss your problems with salesperson, hope people are around  :happydance:
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Re: 2017 i30sr starting problem
« Reply #287 : August 19, 2019, 07:45:00 »
start off in the car sales section,  discuss your problems with salesperson, hope people are around  :happydance:

 :brilliant:
  • MY18 PD SR & 2019 Kona Active 1.6T  (prev owned 3 other 130's incl a diesel)

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Re: 2017 i30sr starting problem
« Reply #288 : August 19, 2019, 08:52:24 »
Twenty minutes after I forwarded them the email from the company who installed the dash camera, this came through from Phil Gilbert Hyundai:


Concern #6
   

Quote
Hard to start. Cold start delay.( only happens first crank in the morning)
   

Testing has been carried out and results reported to Hyundai. We carried out 4 x cold start test and have provided required data to Hyundai technical for assessment. After reviewing the data provided, Hyundai advised us to charge the battery as the data suggested that the cranking voltage  dropped at cold start. The battery was recharged and tested on cold start. No delay in cold start could be replicated after recharging the battery.

Itís also come to our attention that the vehicle is fitted with an aftermarket front and rear video recorder. The module for this video recorder is  wired to the main junction box. We suspect that this could be one of the reasons for the battery to drain some charge  as the unit fitted is a 24/7 monitoring device.

Doesn't bode well for Hyundai dealerships when most advertise Blackvue front and rear dash cameras in the showroom and if it were the case how can they pluck that from thin air when the warm start/cold start issue has been known for well over a year? Coincidence? I think not!

There's a meeting taking place this Friday at Phil Gilbert Hyundai in Croydon with HMCA Area manager, Phil Gilberts customer relations director, service manager (whom in my humble opinion is a bad faith actor) and most likely a legal liaison (try and shove a sock down my throat). :whistler: :whistler:
  • Mother owns i30SR (I own a different make)

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Re: 2017 i30sr starting problem
« Reply #289 : August 19, 2019, 08:55:27 »
Of course the cameras would not cause the problem,  DF's clutching at straws.
I'd call them again and if no response,  go visit them, start off in the car sales section,  discuss your problems with salesperson, hope people are around  :happydance:

Honestly I've had a better dispute resolution process with BMW and Mazda with regards to lesser issues compared to Hyundai. Considering they're under a court enforceable undertaking with the ACCC they sure do act like a certain  manufacturer with a three pointed star. Little do they know that I'm prepared to wage war on most if not all platforms in order to harm their sales if they cannot do they right thing and follow/observe Australian consumer law :rolleyes:

It perplexes me the hide these supposed "people" have.
  • Mother owns i30SR (I own a different make)

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  • gb United Kingdom
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Re: 2017 i30sr starting problem
« Reply #290 : August 19, 2019, 16:12:07 »
saying the camera is the cause for the start up problems in the car (which I highly doubt as the camera turns off once the voltmeter reads 12v).

I think you might be better with it cutting off at 12.3v if that's an option?

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Re: 2017 i30sr starting problem
« Reply #291 : August 19, 2019, 19:21:51 »
saying the camera is the cause for the start up problems in the car (which I highly doubt as the camera turns off once the voltmeter reads 12v).

I think you might be better with it cutting off at 12.3v if that's an option?

For regular vehicles the PMP (Blackvue power magic pro) only has two settings 12v and 12.5v, will ask the installer to see what he thinks. However upon reading all of the user manual for the i30 as well as HMCA policies for the i30 at no time did I uncover a policy, caveat or refusal of warranty claims if a dash camera/recorder is installed. Either I missed a page or Hyundai don't see it as an issue and the dealership/HMCA are using this as an excuse to get away from the well known issue that plagues the 1.6T (cold/warm start stutter during start up)
  • Mother owns i30SR (I own a different make)

 


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