Author Topic: Email reminder for service  (Read 496 times)

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  • au Australia
    Sydney
  • Hyundai i30 SX CRDi 1.6 manual CW 2010 MY11
Email reminder for service
« May 18, 2018, 01:50:42 »
Just received an email reminder from Hyundai Australia that my wife's i20 is due its 36 month service. Last service performed 20/12/2018.

We purchased it new in early December 2015 so someone can't count.

Called Hyundai Australia to query and they claim that this email is tied to the date that the compliance plate was put on the car. Checked and confirmed that service isn't due until  December 2018. However in an act of poor customer service they say they can't fix the date and so I will receive the incorrect reminder every year.

Just warning those that don't watch such things that this may occur.

Pity because we are very happy with the car and the fixed price servicing with roadside assist is good value in a car serviced once a year.
« Last Edit: May 18, 2018, 03:24:50 by druggist » »



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  • au Australia
    Perth
  • 2013 i30 GDi SE 3dr, 1.6 Ltr Petrol, 6 Spd-M
Re: Email reminder for service
« Reply #1 : May 18, 2018, 02:18:06 »
That would be annoying, I wonder if it could be fixed via Hyundai Australia or iCare :undecided:

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  • england England
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Re: Email reminder for service
« Reply #2 : May 18, 2018, 03:03:56 »
Last service performed 20/12/2018.

So their records show it was last serviced in the future eh?  That's some system they have (and some almighty cockup too)
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  • Author
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  • au Australia
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  • Hyundai i30 SX CRDi 1.6 manual CW 2010 MY11
Re: Email reminder for service
« Reply #3 : May 18, 2018, 03:25:29 »
Looks like I can't type, should be December 2015. :whistler:

Hyundai say that they can't modify record.  :crazy1:

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Re: Email reminder for service
« Reply #4 : May 18, 2018, 03:39:57 »
I wouldn't stress. As long as you stick with the schedule and the book is stamped the email is pretty much superfluous.

I assume the window sticker has the correct date on it?  :cool:
 
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  • au Australia
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  • Hyundai i30 SX CRDi 1.6 manual CW 2010 MY11
Re: Email reminder for service
« Reply #5 : May 18, 2018, 04:08:00 »
The sticker suggests the "optional" 30 month service at 7500km interval. Anyway I always remove them, not into stickers or ads for dealers on plate surrounds etc.

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Re: Email reminder for service
« Reply #6 : May 18, 2018, 04:09:24 »
The sticker suggests the "optional" 30 month service at 7500km interval. Anyway I always remove them, not into stickers or ads for dealers on plate surrounds etc.

Yeah, I take all dealer advertising off too...  :goodjob:
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Re: Email reminder for service
« Reply #7 : May 18, 2018, 05:29:00 »
Last service performed 20/12/2018.

So their records show it was last serviced in the future eh?  That's some system they have (and some almighty cockup too)
All of which reminds me that my mother's last driver's licence had her date of birth the same as the licence expiry date.  :crazy1:
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  • au Australia
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Re: Email reminder for service
« Reply #8 : May 18, 2018, 18:12:12 »
Yeah, I take all dealer advertising off too...  :goodjob:
[/quote]

Also my view on dealer adverts, but here in NSW dealers are starting to supply number plates with their deatils printed on them  :eek:
Used to be only the plastic surrounds which were easily removed.
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Re: Email reminder for service
« Reply #9 : May 18, 2018, 18:14:53 »
Yeah, I take all dealer advertising off too...  :goodjob:

Also my view on dealer adverts, but here in NSW dealers are starting to supply number plates with their deatils printed on them  :eek:
Used to be only the plastic surrounds which were easily removed.

[/quote]

Gee that's a bit cheeky Neville!  :eek:
  • MY18 PD SR & 2014 1.6 GDi Tourer (Prev had 2008  i30 CRDi & MY11 Petrol CW)

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Re: Email reminder for service
« Reply #10 : May 18, 2018, 18:21:32 »
That'd be a deal breaker for me.
"Plain plates or no Deal"

Simples!
  • 2013 Toyota Corolla Ascent Sport 6sp Manual. formerly 2009 i30 Hatch 5sp Manual.

 


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