Author Topic: Remote audio controls doing weird things  (Read 3921 times)

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  • Posts: 29
  • au Australia
    Perth WA
Remote audio controls doing weird things
« May 30, 2018, 08:12:34 »
Hi, I have a 2013 i30 Premium auto. My audio remote controls on the steering wheel are doing odd things now and then. The mute control sometimes turns the volume down and the remote volume control will only turn the volume down when pressing up or down. The only way to get volume up again is with the volume control on the head unit. Has anyone had this weird problem? Spin.



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  • Posts: 29
  • england England
    Basingstoke, Hampshire
Re: Remote audio controls doing weird things
« Reply #1 : May 30, 2018, 08:26:13 »
I believe this all works through resistance. Different resistance per button.

A friend of mine had his go batty in a similar way due to moisture ingress messing up the resistance.... Could anything like this have happened to you?
  • 2015 GD 5 Door Hatch, Petrol 1.4lt, Manual, Black

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  • Posts: 3,665
  • au Australia
    Ipswich
Re: Remote audio controls doing weird things
« Reply #2 : May 30, 2018, 10:07:29 »
Hi, I have a 2013 i30 Premium auto. My audio remote controls on the steering wheel are doing odd things now and then. The mute control sometimes turns the volume down and the remote volume control will only turn the volume down when pressing up or down. The only way to get volume up again is with the volume control on the head unit. Has anyone had this weird problem? Spin.
hopefully you have warranty but could be the clockspring in the steering wheel. I've had something similar to that happen with both radio and cruise functions being erratic in a FD, Replacing clockspring fixed it
  • 2008 i30 SLX CRDi Auto, 2010 i30CW SLX CRDi Auto. 2008 i30 CRDi SX manual, Welly

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  • Use it or lose it!
  • Posts: 14,722
  • au Australia
    Adelaide
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Re: Remote audio controls doing weird things
« Reply #3 : May 30, 2018, 23:38:13 »
 :plus1: for the clock spring. :victory:
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  • Posts: 29
  • au Australia
    Perth WA
Re: Remote audio controls doing weird things
« Reply #4 : June 06, 2018, 20:00:46 »
Thanks everyone. Unlikely to be moisture as there has not been water etc. in or on the controls that I know of. It is out of warranty as well unfortunately. The problem is intermittent and random. I will check all plug connections this weekend and give an update next week. Spin

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  • Posts: 7
  • au Australia
    Australia
Re: Remote audio controls doing weird things
« Reply #5 : January 10, 2019, 21:22:36 »
HI

May I ask, was it the clock spring. I have the same issue. Thanks!
  • 2013 GD 5 Door Hatch, Petrol 1.8lt, Auto, Red

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  • Posts: 3,665
  • au Australia
    Ipswich
Re: Remote audio controls doing weird things
« Reply #6 : January 11, 2019, 04:05:37 »
HI

May I ask, was it the clock spring. I have the same issue. Thanks!
@RedCari30  Remove steering wheel airbag. There should be enough cable to get it out of the way and hold it with one hand,  Disconnect the  wiring connector from the clock spring, inspect for any evidence of corrosion, if you have any electrical contact cleaner you could give a squirt on both connections. reseat connector and test.

Or simply unplug and reseat several times to clean up the contacts. Then test.

I just had this myself and it was dirty connections, also originally I thought clock spring but I have since re-used a suspect one and it has worked perfectly in another vehicle so my conclusion at this point is clock spring likely ok, dirty connections.

Avoid powering the vehicle up if airbag is disconnected, it will throw a code. I've heard this clears once it's back in but in some vehicles an airbag code locks and can only be cleared by diagnostic tools, just saying this as a precaution, easier to play safe.

let us know how you go. airbag is held in by torx bolts on the FD series, not sure if GD is the same. maybe gary @nzenigma can enlighten us if he's not having a big Party today :mrgreen:
  • 2008 i30 SLX CRDi Auto, 2010 i30CW SLX CRDi Auto. 2008 i30 CRDi SX manual, Welly

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  • Posts: 7
  • au Australia
    Australia
Re: Remote audio controls doing weird things
« Reply #7 : May 05, 2019, 06:04:02 »
Hi

sorry for the delay. Hyundai paid for the clock spring and I paid $80 for the labour as the car was recently out of warranty  and had always been dealer serviced. a fair outcome. I seem to recall that some googling showed there have been clock spring issues.

As I often find, something that was a formal campaign in the US is treated differently (worse) here. they seem to have much better regulators (NHTSA | National Highway Traffic Safety Administration) who capture this data from consumers and make the car companies address issues if lots are having it.

still, this time Hyundai Australia did ok.


  • 2013 GD 5 Door Hatch, Petrol 1.8lt, Auto, Red

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  • au Australia
    Ipswich
Re: Remote audio controls doing weird things
« Reply #8 : May 05, 2019, 06:56:15 »
Hi

sorry for the delay. Hyundai paid for the clock spring and I paid $80 for the labour as the car was recently out of warranty  and had always been dealer serviced. a fair outcome. I seem to recall that some googling showed there have been clock spring issues.

As I often find, something that was a formal campaign in the US is treated differently (worse) here. they seem to have much better regulators (NHTSA | National Highway Traffic Safety Administration) who capture this data from consumers and make the car companies address issues if lots are having it.

still, this time Hyundai Australia did ok.
good feedback.
My issue with the i40 keeps coming back and heat seems to play a part also. I think I'll be up for a clockspring too.
  • 2008 i30 SLX CRDi Auto, 2010 i30CW SLX CRDi Auto. 2008 i30 CRDi SX manual, Welly