Author Topic: 2015 gd diesel steering issues  (Read 2926 times)

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Re: 2015 gd diesel steering issues
« Reply #30 : June 12, 2020, 07:31:30 »
Thanks for the continued feedback. Wow! That makes it even more frustrating. ..  :whistler:
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Re: 2015 gd diesel steering issues
« Reply #31 : June 12, 2020, 15:12:19 »
I’ve been noticing mine doing similar behaviour over the last few weeks, only notice it on 100kph straights with slight load pulling the vehicle in one direction and when corrected it’ll go off in the other direction.

I reckon if a cop was sitting behind me he’d think I’m drunk :disapp:

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Re: 2015 gd diesel steering issues
« Reply #32 : June 12, 2020, 17:03:00 »
I’ve been noticing mine doing similar behaviour over the last few weeks, only notice it on 100kph straights with slight load pulling the vehicle in one direction and when corrected it’ll go off in the other direction.

I reckon if a cop was sitting behind me he’d think I’m drunk :disapp:

Damn, that's not good Craig..  :Pout:
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Re: 2015 gd diesel steering issues
« Reply #33 : June 16, 2020, 08:25:28 »
I’ve been noticing mine doing similar behaviour over the last few weeks, only notice it on 100kph straights with slight load pulling the vehicle in one direction and when corrected it’ll go off in the other direction.

I reckon if a cop was sitting behind me he’d think I’m drunk :disapp:

Damn, that's not good Craig..  :Pout:
I didn't notice it today on my travels so I'm hoping that correcting the front tyre pressures at BP this morning has cured it :Prayer:  possibly related to the crappy air pump at the Caltex servo :disapp:

BP gauge said left front was 28psi and right front was 46psi :crazy1:

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Re: 2015 gd diesel steering issues
« Reply #34 : June 16, 2020, 09:09:02 »

BP gauge said left front was 28psi and right front was 46psi :crazy1:

That wouldn't have helped!  :crazy1:
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Re: 2015 gd diesel steering issues
« Reply #35 : June 22, 2020, 21:57:41 »
I have the exact same issue. From what Ive seen its the coupler on the column electric motor. Only thing I cant find info on is if the coupler issue applies to GD models or just FD. I'm going to pull it apart and see though.
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Re: 2015 gd diesel steering issues
« Reply #36 : June 22, 2020, 22:34:58 »
If the coupling is designed the same way, it's not so much model related as it is age related.
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Re: 2015 gd diesel steering issues
« Reply #37 : June 22, 2020, 22:38:39 »
Yeah I was thinking that was the case. I've got a coupler so I may as well give it a go.

Sent from my SM-G955F using Tapatalk

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Re: 2015 gd diesel steering issues
« Reply #38 : June 23, 2020, 04:34:31 »
I have the exact same issue. From what Ive seen its the coupler on the column electric motor. Only thing I cant find info on is if the coupler issue applies to GD models or just FD. I'm going to pull it apart and see though.

I believe it is both models. Obviously more of an issue in the FD due to age (as Gonz suggested) :cool:
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Re: 2015 gd diesel steering issues
« Reply #39 : July 27, 2020, 04:49:08 »
I have also experienced the cop scenario.

Here's a lengthy read. Please tell me if I am overstepping boundaries...
My 3rd attempt with Hyundai  i [don't] Care via their website technical inquiries.

their response...-------------------------------------------------------------------------

Regarding your recent enquiry, we are upset to learn that you are experiencing a concern with your Hyundai. We hope that this issue has not caused you any inconvenience.  <-- :Shocked:

Unfortunately we are unable to assist with providing diagnosis over this medium and would suggest presenting your Hyundai to your nearest Hyundai dealership.
The nearest Hyundai dealership is equipped with the resources to inspect and diagnose the concerns you have mentioned in your correspondence.

Expert Enquiry - Technical
Additional Info:

I own a 2015 i30 diesel.
Having steering issues- not wheel alignment related. Have reported previously without satisfaction.

----------------------------------------------------------------------
MY response.

Hi and thank you for your response.

Perhaps I can provide more detail.

The car is build date 2014 yet I purchased it as a new vehicle in 2016 and have only 6 months factory warranty left.
The issue has been noticeable to me since I began ownership and I have contacted four separate authorized dealerships and also iCare over the past four years regarding this.

From the very first 1500km inspection I reported the steering felt 'off', a Hyundai service representative told me a wheel alignment and road test was done reporting everything was to factory specification.
Diagnostics and multiple wheel alignments have been done mostly at my cost, by both Hyundai dealerships and independent specialists.

My concern is that the car will intermittently but only occasionally, decide itself to wander off a straight driving line at speed at or above 100klms per hour on major roads. It will steer slightly either left or right, I guess following on the road surface.
When I try to correct, the steering wheel loses its smoothness and almost feels as if it is stuck on-center, or as if the power steering is not functioning. Once I move position the power assistance operates steering the wheels too much.
Or subsequently the result is me having to only slightly, force the wheel off-center to make any necessary adjustment, which ultimately causes it to steer the opposite direction, due to over-correction.
This makes the car impossible to maintain a consistent straight lane course and will repeat until the steering miraculously functions normally and fluently, or I switch the vehicle ignition off. This makes driving any long distance a chore as it is both tiresome and frustrating.
Does this like sound normal i30 operation?

Hence only occurring intermittently, it is impossible to get diagnosed because a short trip around town or freeway does not seem to present any issue to who ever is test driving. I rode alongside one workshop supervisor who drove up and back a two kilometer section of freeway near their dealership, but it was on a freshly resurfaced flat section of roadway which he announced " this is our test track". He reportedly ran diagnostics and adjusted some optical sensor.
I could count the number of times the car has been returned to me being told everything is to factory specification and that perhaps I am imagining things.


Long story short, if possible, I would love to have an authorized Hyundai steering specialist drive the car for a couple of hours at speed and then return the car to me and telling me there is nothing wrong...
This may have to be done on more than one occasion, as the issue does not always occur in the first few kilometers.

Point of interest to myself...On internet forums people have described their cars exhibiting the exact same issue and so I believe Hyundai Corporation must be aware.

I would be grateful if you could show my email to a senior technical advisor...That may be yourself. Also is there any assistance you can offer besides simply presenting the vehicle to the nearest authorized Hyundai dealership?
 

Thanks
mark fowler.
--------------------------------------------------------------------------

iCare response #2

Jul 27, 2020, 3:09 PM GMT+10

We cannot diagnose or provide technical advice over this medium, Unfortunately we are not aware of these concerns on your particular model/vehicle and can only suggest presenting your Hyundai to your nearest Hyundai dealership


Unless your nearest authorised Hyundai dealership can identify an issue with your vehicle, we are unable to offer any assistance.<--  :crazy1:


My response...-----------------------------------------------------------


I get a feeling Hyundai are uninterested in my plight. I have done as you-and others, suggest and I am not satisfied with the outcome.

How about this then?

Can iCare organize through my *nearest Hyundai dealership, to loan me a car while they investigate fully and thoroughly. Including a substantial and lengthy road test which includes more than a quick drive around the block. As they simply do not acknowledge my concerns.

I will only return to the Hyundai dealership when I am satisfied they can or can not find out why the car will not steer straight and has sticky top/center.

Also can you please present my previous correspondence to more senior personnel?


Am I trying too hard yasthink??!!

edited apologies due to copyright concerns
« Last Edit: July 28, 2020, 02:31:39 by ro0sau » »
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Re: 2015 gd diesel steering issues
« Reply #40 : July 27, 2020, 05:45:10 »
Yeah thats the issue,  hyundai will just pretend its fine everytime they test it,  that's what most dealers do. I'm not wasting my time on hyundai's anymore, Im just going to sell the car, its a nice looking little car , nice interior but essentially it's a heap of shit, just like Kia.
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Re: 2015 gd diesel steering issues
« Reply #41 : July 27, 2020, 06:25:48 »
Yeah thats the issue,  hyundai will just pretend its fine everytime they test it,  that's what most dealers do. I'm not wasting my time on hyundai's anymore, Im just going to sell the car, its a nice looking little car , nice interior but essentially it's a heap of shit, just like Kia.

Wow that's a bit harsh. This issue isn't that common. i30's are not that far behind Toyota's with reliability generally and well ahead of some Japanese brands. Compare the Customer ratings on Product Review.com with some other Subarus etc... Miles ahead of most fords, VW's, Renaults, Peugeots  Etc...
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Re: 2015 gd diesel steering issues
« Reply #42 : July 27, 2020, 06:55:03 »
am I a bit harsh?   Or Hyundai are a bit harsh? Or saying Hyundais are crap IS a tad on the harsh side.

I love this car EXCEPT for the damned steering. Oh...and the headrests that sit too far forward for my liking...oh and that the steering column doesn't have more reach adjustment...oh and that the A pillars block vision...oh and that the cooling system overflow level was on low when cold and half full when hot [wtf] <-I need to keep on that one.

If yous read all the post and take it in there's a lot of angst toward Hyundai, but I feel it's justified, at least from my perspective.

Hyundai saying they are unaware of the problem just gets on my goat seeing as they have fixed a few cars  just from reading this forum.

Hee hee  heh  VW's <-crap

I'd sell it but trade in value IS crap on hyundais plus I don't want some other sucker inheriting my issues.
« Last Edit: July 27, 2020, 07:14:28 by ro0sau » »
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Re: 2015 gd diesel steering issues
« Reply #43 : July 27, 2020, 07:18:38 »
I do understand your frustration. Don't get me wrong. But i30's in general aren't a POS.. it is just that some Dealers don't get "it"

If you happen to score a dealer with a good service department and sales staff who will go in to bat for a customer with a legit problem then it's fine.

Unfortunately, there seems to be less and less of them around these days for all brands.  :undecided:
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Re: 2015 gd diesel steering issues
« Reply #44 : July 27, 2020, 07:31:44 »
Nah all good besides we all have opinions am I right?


But who are these people in iCare technical department?  Are they just some oversees operators that 'handle' tech issues? like telstra ha.


At least I didn't buy a Jeep ;l  they are fiats with less hp than a 1970s model.

Btw i owned a 124 fiat and it was FaSt  but a nightmare to keep tuned

I did test drive a toyota camry but it screamed like a banshee and didn't go any faster...Scotty says they are reliable
« Last Edit: July 27, 2020, 07:38:56 by ro0sau » »
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Re: 2015 gd diesel steering issues
« Reply #45 : July 27, 2020, 08:39:37 »
It is a shame you have this hard to pinpoint and fix issue because the diesel i30's are a great car in so many ways.  We loved our 2008 diesel. Infact we loved all four of our i30's in different ways. Fortunately no steering issues with any of them. The few warranty issues we had were addressed quickly.

Not a fan of Scotty, but yes Toyota is the pick if you want reliability. Mind you Hyundai are ahead in the functionality of some of the car's operating systems compared to Toyota, like radar cruise etc...
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Re: 2015 gd diesel steering issues
« Reply #46 : July 27, 2020, 14:25:59 »
Steering issues, or the way Hyundai handles them could be improved. Some members have done steering calibration to their cars after coupler change. A prodecure where you teach the car right steering alingment turing the steering wheel while connected to a computer. I was wondering if that could help in your situation.

Things could be worse. Like the time swedes found out that the power steering shut off from the press car during moose test: :link: Livsfara: Styrningen på Hyundai i30 dör - YouTube
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Re: 2015 gd diesel steering issues
« Reply #47 : July 28, 2020, 02:07:54 »
Do you think this is the procedure my nearest authorized Hyundai dealership would carry out?
My car doesn't need a new coupler, I'm pretty sure of this because there is no knocking.

My steering could definitely improve with some teaching I feel. Sadly I don't have to tools or the expertise to do it myself.
I wonder if any decent steering technical repair shop could...

Maybe I could try and perform a kangaroo test as we don't have moose in australia Thanks, that vid gave me a much needed chuckle heh.
« Last Edit: July 28, 2020, 02:13:38 by ro0sau » »
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Re: 2015 gd diesel steering issues
« Reply #48 : July 28, 2020, 05:51:53 »
Any hyundai dealer service should be able to do teaching for the steering. Some independent mechanics might be able to perform it, if they have fancy scantool.
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Re: 2015 gd diesel steering issues
« Reply #49 : July 28, 2020, 06:12:34 »
you'd think so huh.

As far as I know though this has not been done as I can't get an authorized Hyundai dealer to believe my vehicle has an issue
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Re: 2015 gd diesel steering issues
« Reply #50 : July 28, 2020, 06:15:40 »
I may just take @Doggie 1 up on the offer to let him drive my car if he reads this  :idea:
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Re: 2015 gd diesel steering issues
« Reply #51 : July 30, 2020, 05:18:58 »
any reason I can not modify / edit my posts now?
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Re: 2015 gd diesel steering issues
« Reply #52 : July 31, 2020, 05:44:14 »
any reason I can not modify / edit my posts now?
it's a time based thing isn't it @Shambles
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Re: 2015 gd diesel steering issues
« Reply #53 : July 31, 2020, 08:56:56 »
any reason I can not modify / edit my posts now?
it's a time based thing isn't it @Shambles

24 hours I think...
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Re: 2015 gd diesel steering issues
« Reply #54 : July 31, 2020, 16:31:55 »
any reason I can not modify / edit my posts now?
it's a time based thing isn't it @Shambles

24 hours I think...
Or after any replies?
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Re: 2015 gd diesel steering issues
« Reply #55 : August 02, 2020, 00:03:48 »
I may just take @Doggie 1 up on the offer to let him drive my car if he reads this  :idea:

Happy to do so. :)
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