[DanJ31987]

Hi. Hope you're all well, i'm new to here but just needed some advice is possible please.
I have a 2015 Hyundai i30 automatic Diesel. Everyone who seems to walk past my car tells me how loud it seems.
I took it to my local garage who have had a look at this and it seems to make a noise after you rev the car and the local mechanic told me it seems like its coming from inside the gearbox.
As my car is under 5 years old i've contacted Hyundai as it may still be in warranty and they told me they would have to diagnose the problem which will be £110 an hour and then once diagnosed they can tell me if it comes under the warranty or not?
Anyone ever had these issues before and could advise please?

[eye30]

Is the charged detailed in the handbook re warranty claims?

If not then I would expect and I would argue, it should be done foc.

[DanJ31987]

Just an update and any information or help would be very much appreciated

I took my car to a Hyundai specialist who said the tapping noisy is 100% coming from the gearbox but without stripping it all down i cant say what in the gearbox is making the noise.
Hyundai are still saying they will have to diagnose the problem first at £110 an hour to see what is the cause and whether the cause is under the warranty.

I'm also wondering as when i brought the car ( off BMW ) they never provided me with the service book although it was listed as full service history.
After 6 months of trying they managed to send me a new book ?( obviously with no stamps ) and the 2 invoices of the services carried out on the car ( 1 from a previous owner and 1 that BMW did before selling me the car ).
Would this have any effect on my 5 year warranty on the car?
I'm just hoping that all this comes under warranty as god knows how much the total bill will come too.

Thanks 

[mickd]

These days of computers we keep a record of everything.  If all done by Hy, then there's a record , if not , maybe BMW dealer has records or previous owner details.

[nzenigma]

Just an update and any information or help would be very much appreciated

What auto do you have fluid or DCT?

If DCT , I have posted here (search) about the tapping.

[Dazzler]

Searches can be tricky, think this might be thread Gary is referring to.. 2017 PD i30 DCT Issue

[nzenigma]

Searches can be tricky, think this might be thread Gary is referring to.. 2017 PD i30 DCT Issue

No, a lot of inexpert rabbiting-on in there. I'll sort info if and when @DanJ31987  lets us know what the transmission is.